Jason Knights
GBTop Tier Client Service!! SouthState Bank has been the most professional and pleasant loan experience we have ever had as small business owners. Every person we interacted with truly made us feel like they took a personal interest in our business's success. From beginning to end, communication was consistent and clear. I don't even think I ever waited more than 1 business day for a response to any communication I sent. I would also like to personally name and thank Kathleen Whitmire and Diana Dwarika. Thank you both for your hard work and patience with us during the entire process and ensuring we received all the support and funding we needed. I hope to continue business together in the future. Thank you all and your whole team!
Frances A.
DE5 star service no less! Just want to give a shout out to Kenneth Berlin. He was my point of contact . He was fast, efficient, sharp and thorough. His guidance and expertise were reassuring, especially considering the overwhelming world of lending . For your business lending needs, Kenneth will be your advocate. My team thanks him too.
Michael Z
GBExcellent Customer Service by Blake Patton Blake did an outstanding job of staying on top of the paperwork that was required for the completion of this process. He outlined from the beginning the steps needed. He communicated effectively and transmitted to all parties the process, procedures and outcomes with the expected time line and completion dates. I would refer and speak highly of Blake and recommend the services provided with SmartBiz. Also, super friendly and positive through out the entire process, easy to work with.
marco confuorto
GBExcellent Customer Service Excellent Customer Service I was a bit nervous because I had read mixed reviews about Smartbiz. From my own experience, the customer service was beyond what I had expected. I worked with Blake and Terrence, equally phenomenal. Communication was clear, responses were prompt, and they answered all my questions throughout the process. They were both very patient with me and addressed all my concerns. They successfully helped me secure an SBA Loan for my company. Thank you SmartBiz!
Charles Martin
GBstay away from this company Worked with James G on an MCA deal and he fumbled it through and through. Boasting of his experience, but then when deals fell through, he blamed it on my file. This is indicative of many brokers in the MCA game that beat their chest over their experience, but somehow can’t explain why files are not accepted. Quick grandstanding, and just throw the touchdown. Scoreboard is all that matters who gives a crap about your experience. Stay away from this company. Very misleading.