Tim Pugh
GBBest SBA 7a Experience. Closed in 19 days! Best SBA 7a loan experience! (10 star) I gave SmartBiz my information, received a fair but not overwhelming number of lenders who contacted me. One lender (South Side Bank) had a different approach, asking to call, review their process, and learn if they could assist. I accepted. After a 20 minute phone call, they had my business. The next day, I uploaded my information. The SmartBiz Associate who was assigned to me (Leslie) was the best, keeping me informed of the status. On day 2, when my information was uploaded, Leslie gave me an estimated closing date, which was 18 days away! Each Day, I was informed of the loan status. On day 18, there were two documents missing. On day 19, documents received and the loan FUNDED! Amazing! Special thanks to Leslie, and to the lender, South State Bank. Other lenders quoted 45 - 60 days to close. This is my second SBA. The first took over 60 days. SmartBiz Loans and South State Bank were Excellent from start to close.
Jason Knights
GBTop Tier Client Service!! SouthState Bank has been the most professional and pleasant loan experience we have ever had as small business owners. Every person we interacted with truly made us feel like they took a personal interest in our business's success. From beginning to end, communication was consistent and clear. I don't even think I ever waited more than 1 business day for a response to any communication I sent. I would also like to personally name and thank Kathleen Whitmire and Diana Dwarika. Thank you both for your hard work and patience with us during the entire process and ensuring we received all the support and funding we needed. I hope to continue business together in the future. Thank you all and your whole team!
Sean Walsh
GBWas going good until Nick came along Was going good until Nick came along. Pesters the heck out of us and then lets me know after one week "were going to take back this offer in a few days for inactivity as it's taking too long"... Nick, bro. We actually do other stuff around here besides get your documents ready. A week? And now it's inactivity because we have not been able to answer your endless calls for the last few days when we were slammed on other important business items? Looking for pushy arrogant people to get a loan from, I recommend Nick at Smartbiz!
customer
GBI would like to thank Smartbiz for a… I would like to thank Smartbiz for a job well.done this loan will deafently get my company back into gear I can't say thank yall enough but thank if I had to do a recommendation I would definitely recommend smartbiz yall rock thanks again
Charles Martin
GBstay away from this company Worked with James G on an MCA deal and he fumbled it through and through. Boasting of his experience, but then when deals fell through, he blamed it on my file. This is indicative of many brokers in the MCA game that beat their chest over their experience, but somehow can’t explain why files are not accepted. Quick grandstanding, and just throw the touchdown. Scoreboard is all that matters who gives a crap about your experience. Stay away from this company. Very misleading.