The staff at NBKC are incredible The staff at NBKC are incredible. They answer every question I have in a timely manor. They go above and beyond their expectations are. Thank you for making my experience with a bank positive.

Great Experience! We did a home mortgage refinance with NBKC. The whole process, from the first call to the final signing, was really smooth and flawless. Our loan officer, Justin Birk was helpful, responsive and extremely knowledgeable. We got a great deal in my opinion, and we would definitely come back, if we decide to finance another home or refinance this one when rates drop. This was one of the best home financing experiences ever.

Pleasant experience with Joe Pleasant experience with Joe. He is a busy man however spent enough time to explain things in details and ensured a smooth transaction. Loan approval and process was hassle free and quick.

Best bank best service best plans ! I had reached out to NBKC customer service to request a letter stating all of the deposits made this year for my business account, for an apartment I am leasing. I was lucky enough to connect with Heather. Heather got me the letter over within minutes, which helped me secure my apartment!! The next day I needed to reset my password so I used their chat service , I was connected to Heather again. How awesome ! I have banked with NBKC for over a year now for my business account and they are nothing short of GREAT. I live thousands of miles away in Rhode Island, and choose to bank with NBKC because of their checking program and awesome customer service ! I would be remiss if I didn't mention Zach, who I have spoken with several times to verify N outgoing wire transfer , and for other questions I had. Regardless of where you are in this country in100% recommend this bank to anyone who is tired of the 'bigger' banks who nickle and dime you, and have lackluster overseas customer service. Chris Wisowaty President- Go Medicare Pros.! Health Insurance Agency

Outstanding Customer Service I am writing as a first time homebuyer and specifically about Jordan Jones of nbkc. I met with 4 lenders and reached out to one other before settling on Jordan. When the other lenders asked why we decided on Jordan, I said because he was lightening fast, proactive in his approach, personable, knowledgeable, and he truly seemed like he was trying to get us the best rate (and we ended up with a fairly decent one during this crazy time). I feel sad for those who don't get to work with Jordan because he really helped make this a painless process. You hear horror stories about lenders online, and I am so, so thankful we don't have one. Choose Jordan