william
GBGreat Experience! We did a home mortgage refinance with NBKC. The whole process, from the first call to the final signing, was really smooth and flawless. Our loan officer, Justin Birk was helpful, responsive and extremely knowledgeable. We got a great deal in my opinion, and we would definitely come back, if we decide to finance another home or refinance this one when rates drop. This was one of the best home financing experiences ever.
R.C.
GBOutstanding Customer Service I am writing as a first time homebuyer and specifically about Jordan Jones of nbkc. I met with 4 lenders and reached out to one other before settling on Jordan. When the other lenders asked why we decided on Jordan, I said because he was lightening fast, proactive in his approach, personable, knowledgeable, and he truly seemed like he was trying to get us the best rate (and we ended up with a fairly decent one during this crazy time). I feel sad for those who don't get to work with Jordan because he really helped make this a painless process. You hear horror stories about lenders online, and I am so, so thankful we don't have one. Choose Jordan
Khanh V Huynh
GBCouldn't be more grateful Through a few years of looking on and off for a home, Joe Street was there to help with every step of the way. Not only did he understood the process entirely, he was able to explain my options with detail so that I would be able to make well-informed decisions. Additionally he recommended a realtor that provided the same level of professionalism and knowledge in the industry. As a first-time homebuyer, this made this entire process a lot less overwhelming.
Aravind
GBHad a great experience with Chad Kreutzer ! Chad was excellent, very detailed and knowledgeable. As a first time home buyer he guided us through the process and answered all of our questions clearly. He was able to give advice that led to better rate. He made this complete process easy for us and coordinated well with our realtor and attorney. The whole process went smoothly from application to closing. Anyone looking to buy a home, Chad is the best and I would absolutely recommend him to anyone! Thank you so much!
Brock Simon
GBThe staff at NBKC are incredible The staff at NBKC are incredible. They answer every question I have in a timely manor. They go above and beyond their expectations are. Thank you for making my experience with a bank positive.