Li
GBKnowledgeable and Helpful IBKR Representatives IBKR representatives have always been knowledgeable and very helpful when I call for help. Waiting for someone to take my call is about average - sometimes very little waiting.
Augie
GBSolid executions and order fills Solid executions and order fills, good platform to gain direct market access. Fills are comparable to lightspeed or centerpoint securities which I’ve used mainly for 2yrs
customer
FISeems like this is only place to get… Seems like this is only place to get answers from IB… anyways, my account got terminated early this year (at least I tought so.) I have still got account updates from IB, I have sent many emails but got no replies. Would be interesting to know if I still have account or no.
Vic
AUComplete overhaul of the trading platform is needed IBKR needs to revise its ancient program, which is far behind current expectations of a customer with current technology. Its program requires a complete overhaul, not just adding some superfluous features. The customer expects to check basic things. For example if a customer makes a mistake of placing a debit order, which should have been a credit order (such a gross and obvious mistake), the system doesn't pick such a simple thing as the customer missed putting minus sign while correcting the displayed info and the order goes through at worst price for a customer. There are more instances of such nature and their review people just attempt to close it instead of focussing on fixing the real problems. Check my tickets on the system.
Tejas Shah
AEI think IBKR method of calculating… I think IBKR method of calculating margin requirement on selling PUT options is faulty/false & lacks absolute understanding I am always available to discuss my position My over all experience of trading @IBKR is absolutely satisfying-something very close to perfection