Never had an issue until one day I see… Never had an issue until one day I see money being pulled out of my account…. My heart sank and it took a good 30 mins to find a phone number to contact a live person to report the issue. I feel that Netspend could avoid a lot of issues with fraud ahead of time…. For every time a single penny leaves they account a customer should get an alert if ur signed up for alerts even if it’s from Netspend charging $1.50 to view your account balance… other than that I have no issues and the customer service was great….. and clearly from the response given below they aren’t understanding what I’m saying and want me to email them about something that really so simple. I have no issues paying the fees that Netspend charges. I would like to be alerted for every charge, fee, etc.

I really like the fact that Netspend… I really like the fact that Netspend will reach out to you with fraud alerts they cancelled my card do to someone in another state tried to use my card number and they stopped it thank you Netspend I Appreciate your service

Customer service representative was a… Customer service representative was a great help and very informative with the solution I needed. I have never had a problem with their representatives. Netspend is a good go to when you don’t want to deal with bank branches. They are also better with fraud issues.

I love NetSpend money always their on… I love NetSpend money always their on time, direct deposit dependable, and if you have suspicious activity with your account they catch everything. NetSpend will warn you before things go any further. This statement is all true 💯💯

NetSpend is the best I've been using this service for a few years now and have been very happy with their service and how quickly they have handled any disputes and even having my info hacked once. They got my money back very quickly, which surprised me, I thought it was gone. Disputes with online orders were handled even quicker. I would recommend NetSpend to all of my friends and anyone else who asked my opinion. I give 5 stars always.