loyal customers that have direct… loyal customers that have direct deposit should get some kind of nsf coverage, even if it was a small amount like $10.00

LATE PAYMENT My payment was due on the 29th.(that's 2 days early) that's why I use your card.But I didn't received my payment until the 30th.Also you didn't put it in my account until after 3pm. I had to pay late fee's!

Actually have real human to talk Actually have real human to talk

My account was compromised so I reached… My account was compromised so I reached out to an agent for resolution of this serious issue. The company had already protected my account by putting a block on the account for my protection. I really love this procedure that is put in place to protect my money. They acted very quickly on my behalf. With netspend they value their customers. I appreciate all that they do.

Absolute Scam Artists Someone stole $1,300 from my mom. They said that "because my mom has used that ATM before, there's nothing they can do," after they sent her new card to the wrong address, despite her having changed her address months ago without issue. This has started a downward spiral. Our landlord is talking of eviction. They have really wronged us; they must have disclosed my mom's Social Security number, because the perpetrator opened two accounts under her name again.