Actually have real human to talk Actually have real human to talk

LATE PAYMENT My payment was due on the 29th.(that's 2 days early) that's why I use your card.But I didn't received my payment until the 30th.Also you didn't put it in my account until after 3pm. I had to pay late fee's!

I have been a netspend customer for 20… I have been a netspend customer for 20 years and I've never had a complaint or problem with them or my card. I love how I have two very handy reload locations quite near to my home.

How a debit card customer service is supposed to be You are just such an awesome card to have. you work with us if we have a problem like we are all that matters to you and like your pay depends on us, the customer. I don't know what all the other cards are thinking but they need to watch how you take care of customers to understand how to get it right. Thank you Netspend.

The Experience of Amazing. Well, to be honest. I was leery at first, to use Netspend. Anyhow I want to say that, ever since I joined you all, I’ve had nothing but a very smooth & pleasant experience. From setting up my direct deposit, and all throughout the process of having the prepaid account being promoted up to the All Access Account. Along with a new debit card with the chip.. I don’t have any complaints & especially nothing negative. I highly believe that, I’m going to have a very pleasant and a long term relationship with Netspend. I’ve been recommending you all to friends and family, and they are still in the ways of traditional banking. One day.. thank you for making this experience an awesome one.