Netspend

Austin, United States
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4.20
Based on 20 Reviews

5

70.00%

4

5.00%

3

10.00%

2

5.00%

1

10.00%
About Netspend

Netspend is a leading provider of prepaid debit cards for personal & commercial use.

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Mark Wingo
GB

How a debit card customer service is supposed to be You are just such an awesome card to have. you work with us if we have a problem like we are all that matters to you and like your pay depends on us, the customer. I don't know what all the other cards are thinking but they need to watch how you take care of customers to understand how to get it right. Thank you Netspend.

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Richard Preciado
GB

NetSpend is the best I've been using this service for a few years now and have been very happy with their service and how quickly they have handled any disputes and even having my info hacked once. They got my money back very quickly, which surprised me, I thought it was gone. Disputes with online orders were handled even quicker. I would recommend NetSpend to all of my friends and anyone else who asked my opinion. I give 5 stars always.

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Cesar Yuriar
GB

I really like Net Spend never had any… I really like Net Spend never had any issues with my card it’s very easy to ise and don’t have to worry about any one getting into my account keep up the great work.

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Stephanie Elizabeth
GB

Never had an issue until one day I see… Never had an issue until one day I see money being pulled out of my account…. My heart sank and it took a good 30 mins to find a phone number to contact a live person to report the issue. I feel that Netspend could avoid a lot of issues with fraud ahead of time…. For every time a single penny leaves they account a customer should get an alert if ur signed up for alerts even if it’s from Netspend charging $1.50 to view your account balance… other than that I have no issues and the customer service was great….. and clearly from the response given below they aren’t understanding what I’m saying and want me to email them about something that really so simple. I have no issues paying the fees that Netspend charges. I would like to be alerted for every charge, fee, etc.

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Katherine Blanchard
GB

I have been a netspend customer for 20… I have been a netspend customer for 20 years and I've never had a complaint or problem with them or my card. I love how I have two very handy reload locations quite near to my home.

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