Great customer service Danielle in customer service was great in helping me track down a couple checks from 2021.

Efficiency The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional manner. Always a warm and welcoming experience at the South Portland branch. We are excited about the new branch in Scarborough opening.

Sara was excellent today Sara was excellent today! She was able to explain all the necessary details about changing our account, and was very helpful in terms of knowing how to best go forward. She was very patient, considerate and demonstrated excellent customer service skills. We would recommend her to anybody, thanks so much Sarah

Overdraft refunded I was only asking for 1 or 2 of the 3 overdraft fees as the mistake was ours. However, the manager did all 3 knowing it was an issue of using the wrong card when traveling to Bangor last weekend. Every time I call, the employees are always polite and attentive.

Excellent Service from Cassandra Hanson Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who I initially contacted, and he gave me some good tips on getting the loan process started. Evergreen has had a great team since its humble beginnings in South Portland and looking forward to the new branch opening in Scarborough.