The staff is courteous The staff is courteous, respectful and knowledgeable about my questions and concerns. They are extremely responsive whether in person or on the phone. They always thank me for being a customer. I was with a bank for 45 years prior to joining Evergreen and never felt appreciated the way I have since joining Evergreen. I have already referred a number of friends to join.

Sara was excellent today Sara was excellent today! She was able to explain all the necessary details about changing our account, and was very helpful in terms of knowing how to best go forward. She was very patient, considerate and demonstrated excellent customer service skills. We would recommend her to anybody, thanks so much Sarah

My call to Member Services was answered… My call to Member Services was answered immediately. Rebecca fixed my issue promptly and walked me through the process until it was resolved. I appreciate this level of customer service. It is rarer these days and certainly doesn't go unnoticed. Thank you!

Best Credit Union I have been with Evergreen Credit Union for many, many years and look forward to many more years. in all of those years everyone associated with Evergreen has been helpful and a pleasure to do business with and very, very pleasant. This includes everyone tellers, customer relations people, mid level management, top dogs. I could thank a lot of the staff by name at the credit union but it would include everyone. I would like to congratulate Evergreen Credit Union for building such a fine organization. Evergreen Credit Union is a wonderful partner and participant in the neighborhood and beyond. Kudo's Evergreen keep up the good work.

Overdraft refunded I was only asking for 1 or 2 of the 3 overdraft fees as the mistake was ours. However, the manager did all 3 knowing it was an issue of using the wrong card when traveling to Bangor last weekend. Every time I call, the employees are always polite and attentive.