updated review After A bad review back in 2016 they refunded some of my money...i than gave a 5 star positive review.....however i can not in good conscience let my 5 star continue ....yes they did refund some money back to us...but they ended up costing me more because of there slowness in handling the case.... i am sure the other negative reviews are not lies...they describe my dealings with these people perfectley...But again to there credit they did try to make things right at the end..i just wish they would have been more diligent while the case was in progress..

About five years ago I had a six… About five years ago I had a six figures back tax problem with the IRS I couldn't deal with them, understand or settle with them and I tried. I reached out to US Tax Shield and they were able to negotiate a settlement with the IRS resulting in a monthly payment plan. Consequently, it's all paid off, also removed the lien against me. US Tax Shield has prepared my tax returns for the last five years. Not only did they take care of my tax problem to my satisfaction but they also do my taxes every year and I'm very satisfied of how they prepare it. Follow up is terrific, always someone helping me. Follow what they say and if you follow everything will work out.

Started off bad but, finally got settled It took us a lot longer than it should have to get our tax situation resolved. When we first contacted Tax Shield they out sourced our case to an independent attorney. Mr. Morales was the attorney and we could never get in touch with him and he never answered our emails. He would tell us one thing and it would never happen. Finally Tax Shield took us back from that attorney after about 2 years which nothing was accomplished at that point. I was so angry and the IRS had already kept two of our income tax return. So I complained about it and I finally got someone with Tax Shield and got things going but, we had to start from scratch but that really sucked because my husband was now making a lot more money and it made a difference with our situation. We had to pay a lot more than we should have. The person(s) that helped me with the hardship and helped me with the offer in compromise with the IRS was awesome. It took several months but we got it settled and paid off. I couldn't remember their names but, they were very good! Thank you!!

DO NOT USE THIS FIRM DO NOT USE THIS FIRM. For three years they have failed to perform for me and have only caused me to incur more tax penalties and interest. They negotiated nothing on my behalf, failed to stay in contact with me, and ignored my demands for an accounting. Basically I have been abandoned. My repeated emailed requests for a fee refund and accounting have been met with replies that they are being looked into. Zero follow up on the promise. Their failure to communicate directly with me and abandonment of my case is contrary to clear California Bar standards. They did not review questionable tax returns prepared by H&R Block I sent from the onset and to date are clueless as to my needs. The only interest and urgency they displayed was in squeezing me for a $13,000 fee. Though I demanded a refund and accounting of their time and fees 5 months ago, and repeated the demand twice more, to date the reply has been that they will get back to me. Crickets. As I write this review I am still waiting for them to get back to me in reply to my last email. CAVEAT EMPTOR (buyer beware)

I heard about US Tax shield via an … I heard about US Tax shield via an advertisement on TV. I decided to take a chance with them. The staff is very courteous and professional. They listen to the client's concerns and respond in a timely manner. They are very thorough Even though it takes a long time for the case to resolve, however, the team was able to reach a settlement with IRS and deliver as promise. I will recommend this company to anyone. Claute