LORRAINE
GBSoftware is great but we can still do… Software is great but we can still do better, web-based software can save us time if we can do a direct input on 1040 rather than going step by step on forms. year comparison and tax bracket rate of 15% etc on clients based on income. direct chat on troubleshooting on tax returns, when help arises and need. Business return and Partnership 1120S on Webbased than using 2 different software Desk top & webbased. Overall its great but need more tweak.
THOMAS
GBVery compatible software for Tax Preparer Very compatible software for both Federal & State. Ease of use after 10 years of using the software and brings data forward from year to year which is a tremendous help.
PAUL
GBGreat Tax Preparation Software This tax software is very easy to use and train subordinate tax preparers to use. The three year comparison is fantastic and critical when checking work. Our return rate is over 95 percent so the comparison is crucial. Our practice is in a multi-state area and my only complaint would be that some states seem to be programmed differently which can cause issues when preparing multiple states. Customer Service is very strong. I will continue to use and strongly recommend.
Chi N
GBI has been with the software for 5… I has been with the software for 5 years now. The software is great except one thing that I report every year to make it change, but it still hasn't happened. The software doesn't calculate the under estimated penalties for self-employed people. My customers complain every year because they don't want to receive another bills from IRS after their tax returns were filed. It's very irritating. This year the software did calculate the under estimated penalties for states but NOT FOR THE FEDERAL. I don't know why software developer did not do it for the federal part?
Jana Vacatova
GBGreat Service I spoke to Ms. Audrey - she was very helpful, professional and pleasant. She informed me about all the changes your company made regarding the tax programs (for example that classic does no longer allow for business returns preparation) and helped me in my predicament.