After 4 Months of Waiting - Order Cancelled I placed an order on October 25th, 2023 for an album by Víkingur Ólafsson, "Goldberg Variations - LP w/ Signed Lithograph". I then waited patiently with no delivery month after month. I reached out several times asking for an update with a constant answer of "Production Delay". Then, in mid February 2024 I noticed the product no longer available on their website. I emailed in and receive a "let me look into this further" with no response for two further weeks. Well, I finally have my answer on February 29th, 2024, "Unfortunately, we are now out of stock of the following items in your order. Because of this, we've provided you with the appropriate refund." I waited from October 25th, 2023 to February 29th 2024 with No Delivery. Buyers Beware. Stay Clear.

I should have read the reviews I should have read the reviews. I'm reviewing Canadian site. My purchase was supposed to have been shipped a week ago, but it hasn't. No updates from them. They don't respond to emails or communications. Atrocious customer service. Avoid at all costs.

Just like Funko Pops…. I got my stuff finally, so I am updating the review! Packaging pretty good actually so that’s a plus. But otherwise….Yup, same as everybody else here. Sucks. Their website is full of awesome cool stuff at decent prices, who in their right mind thinks they have any of this stuff in stock? Easy to get sucked in. They charge your card as soon as you place the order, then they go find your stuff “eventually”. No communication, and delivery dates are all computer generated, when you click on your order, it just adds a week! Bricks and Mortar or die. F@&k these guys. Just like Funko Popsonline….

Why no reply? As another poster has said, ordered over two weeks ago following a promo. Said 3-5 day delivery and still nothing. Contacted them three times via form on site - no answer. Called listed phone number - does not exist. Emailed today - let’s see what happens. Very frustrating.

I purchased a Let it Be picture disc… I purchased a Let it Be picture disc from this website. It shipped, no problem. On receiving the vinyl, it is NOT a picture disc but a rerelease. Contacted them and was told that it was no problem, I would receive a prepaid return label. New service agent says no, I received the correct item according to the bar code. Still able to return but must pay for shipping. I have sent a picture of the listing. As a consumer, how would we know if the bar code was actually for a different product! Ridiculous! Would not recommend purchasing from there, customer service horrible!!!