First and Last Time Doing Business with UDiscover This was my first time doing business with UDiscover Music, and it will be my last. I preordered a record a month ago and on the day of it's release, I received an email stating that the order could not be fulfilled and that I'd be getting my money back in 3-10 business days. When I contacted customer service about this issue, the answer I received was, "All the items that we have available for purchase are currently listed in the store. If an item you are inquiring about is not listed, it means that we no longer have it for sale. We're sorry for the inconvenience." In no way was that an adequate answer to my inquiry. There is no point to being able to preorder an album when they can just cancel the order on the date of release. This company is a joke.

Just like Funko Pops…. I got my stuff finally, so I am updating the review! Packaging pretty good actually so that’s a plus. But otherwise….Yup, same as everybody else here. Sucks. Their website is full of awesome cool stuff at decent prices, who in their right mind thinks they have any of this stuff in stock? Easy to get sucked in. They charge your card as soon as you place the order, then they go find your stuff “eventually”. No communication, and delivery dates are all computer generated, when you click on your order, it just adds a week! Bricks and Mortar or die. F@&k these guys. Just like Funko Popsonline….

Very happy customer:-) I was very sceptical about ordering from this site due to the really bad reviews.I am so glad that I did though,I have had a super service from this company. I ordered a blu ray A-ha dvd at a great price and brand new that I could not find anywhere else. It arrived about eight days after ordering and having just watched it I am over moon. I cannot recommend this company enough,I do live in the UK whether that makes a difference or not i do not know but I would not hesitate to purchase from them again:-)

I should have read the reviews I should have read the reviews. I'm reviewing Canadian site. My purchase was supposed to have been shipped a week ago, but it hasn't. No updates from them. They don't respond to emails or communications. Atrocious customer service. Avoid at all costs.

Worst service I've ever experienced Worst service I've ever experienced. Delay after delay, no real communication and selling stuff they don't even have stock of. They've already cost me the chance at one release and have delayed another shipment by over a month. Have tried to cancel but they will not respond!