Awaiting Refund for Almost a Week - Disappointed Problem solved

Again Again, they came up ‘trumps’ Thank you for solving the problem, much appreciated.

I purchased the video converter… I purchased the video converter ultimate software some time ago and when I went to use it today it said I needed to update to the laterest software. When i did that I found that it had reverted to the trial version and when I tried to register I get a message saying 'The registration code has already been used. Error code 4104. I was able to eventually contact customer support by email and they replied to inform me that they had reset my activation code and I was able to get full access to the product purchased.

Cancelled, But Still Charged And NO REFUND! I cancelled my subscription to VideoSolo DVD ripper on Nov. 30,2022 and they still billed me 53.95 for a full new year of service on Dec. 1,2022. After being in contact with VideoSolo, Paddle.com and PayPal multiple times, I am still unable to secure a refund. This business is very shady and unethical. Stay Away!

I purchased VideoSolo bluray ripper and… I purchased VideoSolo bluray ripper and it had some issues with some video's and trying to get any support was very difficult. now I've purchased a New PC and on thier web site they state to send a request and they will free the license for ere-install onto new systems, I have now send 3 service/help requests with no answer. do yourself a favor and buy something else! I got a reply from them saying they haven't received any emails..... I didn't send emails, I filled out service requests right from their web site. if they are not getting support requests from their own web site then they truly are leaving customers high and dry.....