VideoByte DVD Creator Re-Registration Contacted VideoSolo Support Team via email after purchasing new iMac and not being able to re-register VideoByte DVD Creator. Their response was very satisfactory. My original purchase registration code was reset after three days and I am now using the software trouble free. Thank you!

I purchased the video converter… I purchased the video converter ultimate software some time ago and when I went to use it today it said I needed to update to the laterest software. When i did that I found that it had reverted to the trial version and when I tried to register I get a message saying 'The registration code has already been used. Error code 4104. I was able to eventually contact customer support by email and they replied to inform me that they had reset my activation code and I was able to get full access to the product purchased.

Awaiting Refund for Almost a Week - Disappointed Problem solved

I have been trying to reach Videosolo… Thank you, Trustpilot and VideoSolo, for the speedy response to my issue. The licence is now transferred to my new computer. I have been trying to reach Videosolo support for the past week, and they do NOT respond. I am trying to transfer my licence from an old computer to a new one and therefore need to code reset.

Cancelled, But Still Charged And NO REFUND! I cancelled my subscription to VideoSolo DVD ripper on Nov. 30,2022 and they still billed me 53.95 for a full new year of service on Dec. 1,2022. After being in contact with VideoSolo, Paddle.com and PayPal multiple times, I am still unable to secure a refund. This business is very shady and unethical. Stay Away!