Excellent Product I made a purchase mistake and videosolo is doing a good job helping me rectify the mistake. The product works exactly as I wanted it to, so I am buying it.

This is the best video converter I have… This is the best video converter I have ever used!! It was able to successfully convert my videos and in perfect quality!

Highly disappointing!!! I just bought a licence a few days ago, unfortunately it didn't work (code 4102; email invalid). I tried to contact them 3 times (from 2 different email accounts and via their online support mask - ticket ID 46336 and 46203). Until today I got no response back. Seems as it is a fake email address or they just don't care about their costumers - highly disappointing!!! Save yourself money and buy from another supplier.

VideoByte DVD Creator Re-Registration Contacted VideoSolo Support Team via email after purchasing new iMac and not being able to re-register VideoByte DVD Creator. Their response was very satisfactory. My original purchase registration code was reset after three days and I am now using the software trouble free. Thank you!

The software is acceptable, the company is responsive but waiting is required. The software is acceptable (does not function perfectly nor consistently without issues). However, the company has responded multiple times to my concerns and corrected license issues for me. I have purchased from them multiple times, for different Windows-based computers. If you upgrade your computer hardware (new motherboard/hard drive), you will have to contact them to get your license to work again (which will involve a wait as you explain what is wrong and wait for the time difference for a response). They do not respond quickly as they are in a different time zone, and you must wait at least 24 hours for a response, depending on where you live, I am in Pacific Time. While you wait for a response you will not have a working product that you paid for. So, if you purchase from them be aware that you will need to be in contact with them (over the years) to keep your software operating, be patient, and make sure you keep good purchase records.