I accidentally purchased duplicate… I accidentally purchased duplicate images and billed twice. This was resolved in a quick phone call - someone knowledgeable answered! - and the credit approved within minutes. BTW, I love the illustration I downloaded!

Immediate help! Kimberly could not have been more helpful today. I’m a brand new customer & was very confused about downloads & credits etc. I’m NOT very computer savvy so I explained what I needed to do & Kimberly very carefully & kindly walked through the steps & sent the selected photo to me. I’m very impressed by the immediate response & hope you are lucky enough to have more employees like Kimberly!

I wanted 15 images and have been… I wanted 15 images and have been charged $25 a month the last 4 months without my knowledge.

Kimberly V made my day Kimberly V made my day. I thought I had the rest of the day to finish a download and missed the window by a couple hours due to computer issues. Kimberly reinstated my download for the rest of the day which let me resolve my issues. This was a great customer interaction and the best part...a live person answered a phone call without hold or pushing a bunch of buttons!!!!

No value at all They make you pay for a subscription just to download WATERMARKED photos. Why on earth am I paying for a subscription if it doesn't get me anything?