Simon
GBWorse customer service imaginable Worse customer service imaginable. My account somehow started being used by hackers for unauthorized voice authorizations so they can verify stolen cards. I was charged for months on end for these charges and nothing was done. I called almost a dozen times and finally at the end they send me a notice saying they are terminating their relationship with me and my services are no longer active. I was never even credited back for those charges. Never will do business with them again.
shawn
GBThis company is truly a thieve This company is truly a thieve, I will be having investigation on this company. They have charged excess money, taking money and holding a money that they are not authorized, I will be put a legal complain with the government and I will follow the investigation to the last minute of it. we have been closely watching this company and soon it will be in the news.
dajin yu
GBElavon Stealed $6000 from me Elavon Stole $6000 from me. I already file a complaint with FTC. Unfortunately they don’t investigate individual case. We should unite together to file complaints to FTC and file a classified law suit. There is already a law suit against Elavon on PCI noncompliance fee. Please contact following law offices if you are interested. CARPENTER LAW Gretchen Carpenter 1230 Rosecrans Ave., Suite 300 Manhattan Beach, California 90266 Telephone: (424) 456-3183 LAW OFFICES OF MICHELE JACKSON Michele L. Jackson 5632 Van Nuys Blvd. #141 Van Nuys, California 91401 Telephone: (213) 290-1512
Vexrto Vextro
GBComplicated customer service The man I talked to to sign up my account was very nice and helpful. Not to long after using it the card reader it broke so we got a different card reader (square) and stopped using the old one. We got a letter saying we owed money a few months later. We called to close the account and pay the fees but the gentleman (Paul I believe) we talk to was very rude to me and my mother and very unprofessional as we are just trying to figure this out. I talk to someone else a lady didn’t catch her name but was in the recovery department she was very helpful and nice and we ended up figuring everything out! So mixed reviews on this company kind of confusing to figure out.
LANCE A HANCOCK
GBAbsolutely terrible Absolutely terrible! Closed account and was still getting charged every month for fees. Not only for one account but for an old account we stopped using over a year ago with no refunds given. Said they will put in a request but it’s been months. Go with a smaller company, this one is terrible and too many people and reps to try and keep track of. I’m guessing they want it this way..