I never received my digital order or… I never received my digital order or confirmation email but my credit card was charged. I have been emailing their support people all day without any resolution. There is no phone number to call and I keep getting emails requesting the same information over and over telling me they are unable to locate my order. I will never be using this service again

I might give this service five stars… I might give this service five stars after I try printing the photos. Taking the photo and having it verified was very easy, and the instructions provided with the photo were easy to follow. This is a great service since so many CVS stores in NYC no longer take passport photos.

So Easy and Convenient I couldn't believe how easy and convenient it was to get my passport photos using just my phone. I didn't have to go to CVS, Walgreens, or UPS, and the photos turned out great.

Refund without quibble The service was very quick but when I submitted the photos the UK Passport Office (PO) rejected them due to shading on one side of my face. I then discovered that I could take a 'selfie' myself and submit it directly to the PO and they would check it - did so and it was accepted first time round. I complained to Passportphotos.com about the photo they said was OK not being accepted by the PO and they refunded my money very promptly.

Quick & Easy I had received a message that my photo originally submitted was not accepted and needed a new photo to submit. Experience was quick and easy to follow. Just waiting on pics to be received.