Refund without quibble The service was very quick but when I submitted the photos the UK Passport Office (PO) rejected them due to shading on one side of my face. I then discovered that I could take a 'selfie' myself and submit it directly to the PO and they would check it - did so and it was accepted first time round. I complained to Passportphotos.com about the photo they said was OK not being accepted by the PO and they refunded my money very promptly.

Paid for Passport Photos thinking this… Paid for Passport Photos thinking this was a legit company that had correct directions on how to have someone take your photo using the systems website biometrics. Wrong! Went to Walgreens to print per the instructions you provided, photo came out too large and didn't meet the photo size 2 x 2 requirements. Ended up having to go to a different company who took legit passport photos and printed the correct size. Wish I could get my money back from you guys...since your services literally didn't do as advertised or promised.

Worth the Investment I was hesitant to spend money on online passport photos, but the service I used was worth the investment. The photos were compliant and saved me time and hassle in the long run.

Convenient and Affordable This service is not only convenient, but also affordable. I didn't have to leave my house to get passport photos that met all the requirements.

Finally received a full refund Paid $16.95 for a photo in September 2022. Photo was refused by the National Passport Office because "image was not clear." Requested a refund through the passportphotos.com website, with no response. Then I re-emailed them from my personal email and was refunded the full amount the same day. So... not sure that I would bother using the service again since they don't seem to be able to verify that the image they send to you is actually suitable. I am happy that I was finally refunded my money.