The represenative that assisted me this… The represenative that assisted me this morning knew exactly what he was doing and navigated me to the correct tabs and page with no mistakes. That really helps so that there is no confusion on the customers end as we learn from you and how well trained your staff is. Appreciate getting a knowlegable customer service rep on the other line. Great Job!! Jennifer Johsnon

incometent customer service Customer service is the most incompetent, they lack total support for the dealers, they know how to sell, support is not available. The most useless customer service and managers and supervisor are unwilling to assist. The only answer they give is we will call you back between 24 to 48 hours. No respect toward its customers. Robert Dirnfeld 305-812-0007

Their GPS tracking products do not… Their GPS tracking products do not work. We have used them for years, have 100s of units from them, and started realizing about 80% of them end up failing. Their customer service doesn't care, and are useless overseas people.

I’m unable to give a zero star review I’m unable to give a zero star review. Otherwise I would be. Their contractor showed up without calling ahead to let us know the arrival time. Then he proceeded to speak and act very unprofessionally. We waited 12 days for them to send an installer and then he ended up leaving without doing the work. His name is David so if you have an install scheduled with this person tell them no thank you. I will be using another company from this day forward.

Product hasn't worked from day one. Product hasn't worked from day one. I will be contacting the dealer that had this installed because they tracked your car in case you don't pay. It shows my car in Arizona when I'm actually living in Louisiana I have contacted the company seven different times and they said oh well. we will reset it. oh well. oh well. Well oh well don't help how about fixing a product that you're supposed to have support to be able to have things like this fixed your product sucks your employees suck and your companies suck in closing your product sucks and I hope this keeps someone from using your company