This company is impossible to get ahold… This company is impossible to get ahold of. One of my units went down in the fleet and that's how I track the employee's time. I've been trying to contact them for four days by phone and email. They never answer or respond. I'm so pissed off I can barely see straight.

Ineffective support services I renew the subscription on Dec 15th 2023 for two years. Three months later I am still waiting for my service to be reactivated. The first issue is to reach the customer service team, very difficult. Once I finally managed to communicate with them, we went back and forth as they tried to solve the problem. The issue was escalated to a tier two team, I got an email saying that problem was resolved, but I was not. I sent emails, no response. As of today (+3 months) I am still trying to get the problem solved.

Product hasn't worked from day one. Product hasn't worked from day one. I will be contacting the dealer that had this installed because they tracked your car in case you don't pay. It shows my car in Arizona when I'm actually living in Louisiana I have contacted the company seven different times and they said oh well. we will reset it. oh well. oh well. Well oh well don't help how about fixing a product that you're supposed to have support to be able to have things like this fixed your product sucks your employees suck and your companies suck in closing your product sucks and I hope this keeps someone from using your company

Customer service not a priority; just grab the sale Truly a bad experience! The customer service of this company is just not there. I have been waiting without success to get someone to respond to our drivers not being able to log into whatever app that they should be using to document their time. I have been told; “I’ll call you back” “They’re working on it” “I’m on top of it” and other failed follow-ups. This all during the Formula 1 Weekend in Austin and my drivers are not able to service the area because we do not have a functioning ELD system. This has cost us dearly!

I’m unable to give a zero star review I’m unable to give a zero star review. Otherwise I would be. Their contractor showed up without calling ahead to let us know the arrival time. Then he proceeded to speak and act very unprofessionally. We waited 12 days for them to send an installer and then he ended up leaving without doing the work. His name is David so if you have an install scheduled with this person tell them no thank you. I will be using another company from this day forward.