The company stated that it was the… The company stated that it was the other hosting companies fault. Turns out after 3 days and 4 different case numbers. There company does not support VPS name servers or "custom name servers". So, do not park your domain here. Do not bother writing down your case number as well. The tech support cannot reference them.

9 year PRO Site Owner I'm a long standing going on 9 years pro site owner. Service used to be fair but now I can't even make changes to my payment method. Have tried all of their written standard directions but there's no fix and no one to contact. Unacceptable especially for business owners. Go elsewhere, I am. UPDATE Weebly was purchased by Square and offers different options.

Customer Service Reimagined?? Been trying to recover my old Weebly account using the email address and password associated with the account without success. Tried to reset password numerous times but I'm not getting a reset link email from weebly. I tried their online form, its not working, can't submit. I tried posting to the weebly community, I can't do that unless I am a member of "square"? I tried to email info at weebly dot com (which trust pilot say they use) and received an automated response that email address is not monitored and provided me with the same links to do all the things I've done above that failed. The customer service is almost non existent!

They are terrible They are terrible. Anyone know a good lawyer?. If you complain a little bit about tools not working that you paid for they attack and illegally shut down websites. Thousand of hours and copyright material they damaged. Instead of honoring to help fix issues with customers they attack your site.

Good builder, bad support Good product, bad support The Weebly builder itself is great (I haven't found anything close to it) but the support sucks. They were bought out by square in 2018 and not sure what happened but since then their support has been abysmal. I had an issue with inviting members to edit my website, but the inviting members wouldn't receive an invitation from Weebly. I literally contacted Weebly like six times and it was always some automated response and they kept saying they'd get back to me but never did. Unfortunately I haven't found a suitable alternative to Weebly. They have bugs that come and go, which is already a bummer, but the complete lack of support is wild.