Steven B
GBDifficult to Use, No Support Very hard to use architecture for building a website; plus no customer support! Created an online store through partnership with Square. The site builder is hard to use and features are limited. Ran into trouble and ONLY has a weak online support. Phone support ONLY for high tier customers!
B.P
GB9 year PRO Site Owner I'm a long standing going on 9 years pro site owner. Service used to be fair but now I can't even make changes to my payment method. Have tried all of their written standard directions but there's no fix and no one to contact. Unacceptable especially for business owners. Go elsewhere, I am. UPDATE Weebly was purchased by Square and offers different options.
James Miller
GBSlow to respond to urgent issues Contacted them on April 6th to inquire about a reseller's account and after several weeks of silence, non-returned emails, back and forth with their Twitter account, they finally afford a one sentence response: The reseller program is full. Why did it take nearly a month to provide this simple statement?! What a complete and colossal waste of time. Don't expect timely responses from them if your matter is urgent.
Clint Waltman
ZANo support and old tech The support when you have any issue is non existent. Even trying to reach out via social media gets zero response. The tech has also gone backward compared to WIX so I'm looking at transferring after a decade away...
Lea
GBLooks bad and I can't get any help I can't get any help. My portfolio site looks terrible. Images are fuzzy and changes don't save as they are supposed to; it's really unpredictable how things will look on mobile or web browser once you actually publish your changes. Now that Square has bought Weebly, things haven't improved - I'm just getting forced to sign up with Square to access my website editor, even though I'm not selling product and I don't need Square. Will be changing to another web host / site builder.