It took a year to solve my issue It has taken since April of 2023 to get help and a final answer why my account is not connecting with IG. This happened before and your customer service was able to figure it out with a test book. However this time took an entire year of frustration on my part - I’ve reached out to your customer service numerous times and they asked me the same question again and again, whether or not I was sure I was putting in the correct password (I was), and to give a screenshot of the issue (I gave no less than half a dozen). I would be told they were following up with a manager and would get back to them, then months would go by. When I would follow up again I would get the same questions repeated and was told time and time again it was on IGs side. I reset my IG password several times but this wouldn’t help and I would get the same error that the password was wrong. I don’t give up only bc I had other Chatbooks I wanted to match in this series but this was maddening. The customer service person eventually suggested I try doing this from my computer and it worked. After a YEAR of this insanity. And when I mentioned I wished I had been given this suggestion instead of the same suggestions over and over they said they had told me to do long ago which I never saw in any email communication (I saved them all to review). Perhaps I didn’t receive it. Regardless I may be the only customer dealing with this, but I suspect not because I was told this is a “known issue” so I would recommend helping your customers with more concrete suggestions than to keep telling them you’ll get back to them, and then tell them it must be on IG’s side or they must be entering their password wrong.

I came across your work through a… I came across your work through a Brazilian I follow on Instagram, and I was truly impressed by the quality of your work. I thought it would be difficult for me to find a nice place to print my albums, like I had in Brazil. Not to discredit the place where I printed in Brazil, but you are much faster, the website is very easy to use, and I didn't have as much trouble putting together my album. Something that caught my attention was the price, you offer a good price for the product and excellent quality. Quick delivery. Everything perfect! I will always do business with you!

So easy to use! I love that I can put captions, and put as more than one picture per page. the web site is very easy to use. I have used them for several different occasions. Price is very reasonable as well. Will always use again!

Chatbooks is #1 The whole book making process is super easy. I love that there are prompts that let me know when an image is low quality. The page layouts are great, the customer service is outstanding, and I will be back!

Memories are made here This is my 6th Chatbook. I have used them to create Family Descendant Photobooks. Chatbooks are very easy to organise and good value. The only gripe I would have is that the text font and size cannot be altered; although you can influence the size by creating lines with no words.