Very low capacity servers on shared hosting Very low capacity servers on the shared hosting. You cannot run an adwords campaign or even update a script from softaculous without causing high CPU usage and having your site down for a while. physical memory is only 768 MB

SLOW Customer Service, not listening to the customer At first use, Hosting24 was fine. My use of this hosting service consisted of accessing the CPanel for uploading some edited HTML files for my client. Now, things are a complete disaster. There is no way to get help in a timely manner, especially in an urgent situation. There is no phone number, no urgent option, nothing. Just wait while my client's site suffers during their peak business time. I gave specific directions to the person on the hosting24 customer service chat, and the instructions were not followed. I now have a WordPress website that was not supposed to go live, now live. I specifically told them to migrate the site to the staged environment I had created on the hosting24 server. Easy instructions. They were not followed. Now my client is upset that this site is not what they wanted. Now I'm waiting on the chat for urgent help. If there was a phone number to use to escalate situations like this, then this one-star review would have probably been a five-star review, and this review would be telling how helpful and courteous hosting24 was in fixing their error. Please change your customer service options. This is extremely unavoidable.

Excellent The technical service is perfect (no great trouble since i started with Hosting24 nearly 10 years ago with a free hosting plan). SInce then, I asked their support a couple of time and they answered quickly, nicely and beahaved professionnally. I strongly recommand this hosting company that cares of its free "clients" with the same concern as if they were VIP customers.

I am a customer fo Hostin24 since 2018 I am a customer fo Hostin24 since 2018, i bought the shared hosting plan with unnlimited diskspace. In the mean time they have changed the settings and now i find my self paying for an unnlimited web space but receiving 50gb only! The support is making fun of me and avoid the direct problem

I have been using hosting24 for about 10 years I have been using hosting24 for about 10 years now. And typically they have been good. But for the past two years i have had a few issues with my email and website when they change over servers. Thursday my website and emails went down and have been waiting frustratingly trying to get a honest response and back up and running. This is now going on FOUR DAYS and they still haven’t fixed the problem. This is unacceptable, and kills businesses with these types of disruptions