Worst technical support Worst customer and technical support offered by hosting24. I wanted to switch my website from cpanel to their hpanel (both hosted with them). There was no option cancel or switch the cpanel hosting so I had to ask the customer service team to cancel the cpanel plan. They were not able to remove my domain from it. Once it was cancelled the new hosting simply rejected it saying it's already hosted. The technical wasn't able to solve this for 10hours and they still are. This caused a significant offline time for my website and resulted in loss of revenue. I also had a similar experience with registering a domain with them which Required extra requirements. All the documents were provided yet the took 10 days to register. Worst technical support I have ever encountered.

They don't provide what I had paid for I am also an old customer with a Reseller account for may years. The account has NO disk nor bandwidth limits. Recently wanted to add a new website and - oops - they tell me that I had exceeded the (non-existing) disk limit. Now all the package selectors are disabled, so cannot add a website. I had complained to customer service, they confirmed unlimited disk space and promised to rectify the WHM. Today they confirmed that this is resolved - only to find that this is still NOT resolved and I still can't add a website. I am a webdesigner and reseller, so my business came to a halt and I am on the brink of collapse. Hosting24 has become the WORST hosting company and now I am looking for a different and more reliable hosting partner! I am disgusted with them.

Not that good for Reseller hosting I used hosting24 before shifting to site hosting club. Hosting24 is overpriced and performance is too bad. I don't recommend

SLOW Customer Service, not listening to the customer At first use, Hosting24 was fine. My use of this hosting service consisted of accessing the CPanel for uploading some edited HTML files for my client. Now, things are a complete disaster. There is no way to get help in a timely manner, especially in an urgent situation. There is no phone number, no urgent option, nothing. Just wait while my client's site suffers during their peak business time. I gave specific directions to the person on the hosting24 customer service chat, and the instructions were not followed. I now have a WordPress website that was not supposed to go live, now live. I specifically told them to migrate the site to the staged environment I had created on the hosting24 server. Easy instructions. They were not followed. Now my client is upset that this site is not what they wanted. Now I'm waiting on the chat for urgent help. If there was a phone number to use to escalate situations like this, then this one-star review would have probably been a five-star review, and this review would be telling how helpful and courteous hosting24 was in fixing their error. Please change your customer service options. This is extremely unavoidable.

Php version cannot be updated via… Php version cannot be updated via cPanel. Reported this issue few times. No