had been with them for 2-3 years but … had been with them for 2-3 years but ended up with a very bad tone as they didnt pay my referral fee while adding one of my clients. And when contacted, the customer service was bit rude and didnt bother if I leave. Left few years back and now I have purchased 5 other servers as my clientele have become over 200. Had they just paid me £20-£30 commission, they would have got all of my business as currently paying over £600 per year behind server.

Excellent The technical service is perfect (no great trouble since i started with Hosting24 nearly 10 years ago with a free hosting plan). SInce then, I asked their support a couple of time and they answered quickly, nicely and beahaved professionnally. I strongly recommand this hosting company that cares of its free "clients" with the same concern as if they were VIP customers.

SLOW Customer Service, not listening to the customer At first use, Hosting24 was fine. My use of this hosting service consisted of accessing the CPanel for uploading some edited HTML files for my client. Now, things are a complete disaster. There is no way to get help in a timely manner, especially in an urgent situation. There is no phone number, no urgent option, nothing. Just wait while my client's site suffers during their peak business time. I gave specific directions to the person on the hosting24 customer service chat, and the instructions were not followed. I now have a WordPress website that was not supposed to go live, now live. I specifically told them to migrate the site to the staged environment I had created on the hosting24 server. Easy instructions. They were not followed. Now my client is upset that this site is not what they wanted. Now I'm waiting on the chat for urgent help. If there was a phone number to use to escalate situations like this, then this one-star review would have probably been a five-star review, and this review would be telling how helpful and courteous hosting24 was in fixing their error. Please change your customer service options. This is extremely unavoidable.

Very low capacity servers on shared hosting Very low capacity servers on the shared hosting. You cannot run an adwords campaign or even update a script from softaculous without causing high CPU usage and having your site down for a while. physical memory is only 768 MB

I checked out a few dozen hosting… I checked out a few dozen hosting services. It seems like every one had some deal-breaking issue, so I was skeptical when I checked out Hosting24. However, after seeing they did all the core things right, and after seeing the best prices around, I became a believer. They're helpful, reliable, and all around wonderful. I think i'm a customer for life!!