If I could give 0 stars If I could give 0 stars, I would. Revel is awful. We have technical issues every couple of weeks and can’t get the technical support that they promised! We will sit on the phone for hours waiting for someone in tech support to pickup…sometime they never answer. When they do finally pickup, it’s someone you can barely understand from Pakistan and by that time we’ve have to close our doors and stop doing business, losing thousands of dollars. It’s the worst experience I’ve ever had with any company. Don’t be fooled. Walk about from the POS…it literally is a POS.

Untrustworthy Corp Got bonded to a contract when I didn’t get the full out disclosure of fees and other requirements needed until I had signed agreement. It’s been over 6 weeks and haven’t gotten anything but two boxes and my money has been long gone. The service after my discontent and explanation of unreasonable help was horrible. Just like all companies they want your money and do not care for your business growth.

The software isn't terrible but the… The software isn't terrible but the fees make it not worth it. Every additional add on costs extra. To get decent service it's $60 a month. To have a loyalty system is another $25. If you don't use their processor it's another $149. Then on top of it they just raise the software fees above your contracted amount whenever they feel like it and then tack on a 10% administrative fee. I went from under $275 a month to $424 and they had the gaul to tell me they'd charge me the $15,000 cancellation fee if I tried to cancel four months early because of it. Never use this company if you have a choice.

ZERO stars I'd give zero stars if I could. Aside from their weak technology, their support and communication are non existent. They've deducted money BEFORE the start date of services, they do not respond to emails or calls, and the reporting is unclear and confusing. The integration with 3rd party sales is not reliable and you will lose both customers and money. Their technology does not support what they are selling and I would steer clear of this company at all costs.

TERRIBLE EXPERIENCE!!!! TERRIBLE EXPERIENCE!!!! TERRIBLE CUSTOMER SERVICE!!! For 2 weeks now we have been using a swipe reader provided by Revel which doesn't work properly, they don't want to exchange it, they have not given us a solution in 2 weeks. We had a big store sale and we lost many customers as we had to enter CC manually unable to swipe bc their product is not working! We are losing money, we have explained this issue in many ways, every day since and still NO SOLUTION so far.... So frustrated, hope you never have to deal with a stupid issue like this one, or you will be stuck with the problem losing business!!! Claudia Aros Owner Bagua Center