Andy Fordham
GBNo Customer Service Thinking of buying from EEFX ? Think again ! We ordered a 20ft x 30ft greenscreen to be delivered to UK They DO NOT respond to emails, if you call by telephone they give excuses like "The Box is to big for the shipper", or " having quality control issues" They do not respond to any answerphone messages, and will not confirm a tracking or shipping number No emails sent to them will be responded to They state 6-10 days manufacture on their website. When getting through on the telephone, Rachel the sales assistant will act like they are completely innocent, when asked why they don't communicate with their clients, they do not have an answer, just excuses Still waiting to find out if the order we have placed will ever be delivered. Think the sales service is bad, what happens if you have a problem with the order after receiving it ??? I cant guess what the after sales service is like ! Stay well clear ! Extremely bad customer service.
Eric Cardonnel
FRI never received my order I passed an order (#3590183) in january 2011 and now ( september 2012 ) I don't have my shipment !! Support doesn't reply to phone or email. Impossible to obtain a refund... EEFX : a very bad company !