guy dimartino
GBAwful Ordered green screen 6 weeks ago. They haven't shipped product, return emails or phone calls.
steveonjava
GBUnreachable company -- stay away I ordered a Green Screen from EEFX a couple months ago via the only payment system they accept, Paypal. They were quick to take my money, but have since been unresponsive to e-mail or phone. Currently in dispute resolution with Paypal (they have failed to respond to Paypal's inquires as well), and have recommended to them that they close down their account. As an alternative would recommend chroma-key.com. Bruce is very professional, and helped me get the same 3M foam green screen on my door step in 8 days including order processing, manufacturing, and shipping.
JC
GBFraud 85 days after order, no product received. No response to 5 phone calls over 3 days or an email (someone else contacted them prior to this being handed over to me and apparently got some response - just a vague "will ship soon," which never happened). The only "response" I got was that a 2 days after my last contact, which included an email and phone message requesting they cancel & refund, they sent a tracking notice email. However, all they did was generate a tracking number - they never actually shipped anything. That was weeks ago and there the number remains... just a number with no actual shipment. Even if they had STARTED manufacturing when they sent that tracking number (2 months late), it still should have shipped by now according to their own stated lead time. Don't order from EEFX, and if you already have (and paid via paypal), make sure you dispute it within 45 calendar days. Don't bother trying to contact the company.
Michele
GBthe worst company I woluld give zero stars if that were an option. Customer service is nonexistent I have called, emailed and faxed them too many times with no response. When I finally spoke to someone, they said UPS could not deliver to my address. No confirmation number or tracking number were ever issued. I am filing a dispute with my credit card company. On facebook two other eefx customers told me of the same results. Buyer beware! FRAUD!
Lady Lucky
GBGreat Product - Good Service I ordered a greenscreen from eefx.com and it was great, much better quality than others I have tried. I called to check on the status of my order and spoke to a sales rep that gave me tracking information. My screen arrived on time and worked great!