Andy Fordham
GBNo Customer Service Thinking of buying from EEFX ? Think again ! We ordered a 20ft x 30ft greenscreen to be delivered to UK They DO NOT respond to emails, if you call by telephone they give excuses like "The Box is to big for the shipper", or " having quality control issues" They do not respond to any answerphone messages, and will not confirm a tracking or shipping number No emails sent to them will be responded to They state 6-10 days manufacture on their website. When getting through on the telephone, Rachel the sales assistant will act like they are completely innocent, when asked why they don't communicate with their clients, they do not have an answer, just excuses Still waiting to find out if the order we have placed will ever be delivered. Think the sales service is bad, what happens if you have a problem with the order after receiving it ??? I cant guess what the after sales service is like ! Stay well clear ! Extremely bad customer service.
guy dimartino
GBAwful Ordered green screen 6 weeks ago. They haven't shipped product, return emails or phone calls.
Michele Nelson
GBthe worst company ever I WOULD GIVE THEY ZERO STARS IF THIS WERE AN OPTION. After numerous calls, emails and faxes, this company will not respond to inquiries. When I finally spoke to sales they said my order shipped out but UPS could not deliver it to my address. I never received a tracking number or confirmation. I am disputing this purchase that I never received, with my credit card company. Let the buyer beware...They are frauds!
Tyson
GBEEFX.com is a big SCAM!!! They don't have a phone number and never respond to any email. I've waited a week and have not received my product.
Don Alberts
GBSave yourself the hassle of a Credit Card dispute I ordered my 10x14 a month ago and still have no shipping information or confirmation as to when it will ship. I have been told two weeks in a row that it is scheduled to be complete in 2 days. Two weeks later and now they aren't answering the phone. IN 13 YEARS OF INTERNET PURCHASES THIS IS THE WORST COMPANY I HAVE DEALT WITH!!!!