Applications take forever I will be fair I haven’t used FasterPay yet so I will not give a full review but it has been very frustrating to open an account. I am currently in a sticky situation where Im launching a new drop and getting a payment provider is very time sensitive for me I made it clear that it was but have yet to hear back on my application. At first I opened an account thinking I could integrate it to my shopify but my application took over a week to be checked and I was told it was a personal account and I needed a business. I have now opened a business account and still have yet to hear back on my approval, it has taken way longer then it should have their response times are very slow (customer service/application review)

Negative experience I was trying to set up internet acquiring for my website. I'm located in Georgia (country), so there is no Stripe here, for example. After several weeks of operation, Fasterpay stopped accepting payments and I was informed that Georgia is no longer supported. However, I have not been able to withdraw the money and moreover I have not been able to return the money to the buyers. Support is responding very slowly. UPD: After 6 months, I managed to withdraw the money.

ITS SCAM ITS SCAM. I've been trying to create a BSS account for weeks, but they don't approve my documents and close every ticket from me. It's not a safe place where you can save your money, and if something happens, they won't respond because they will never answer you, and your money will be lost.

Money lost, customer support is useless Sent money to my friend, and they never arrived. Customer support only gives a self-made "invoice" that I can't show to the recipient's bank (cause the "invoice" doesn't have ANY useful information like date, transaction number, etc.) and they also refuse to contact the sending bank (which is "Caixa Geral de Depósitos") and refuse to provide me the payment confirmation from the bank. There's no chance to _talk_ with support cause they just closing tickets after the first meaningless reply. In fact, the money are just stolen. Trans. ID SM-230414-9582.

Very poor support experience Very poor support experience. I uploaded all the documents that they were asking. Nevermind the fact that they were rejected, I just asked what was the issue and how I could fix it, but no response. Wrote support again, still no answer. ery unprofessional.