Negative experience I was trying to set up internet acquiring for my website. I'm located in Georgia (country), so there is no Stripe here, for example. After several weeks of operation, Fasterpay stopped accepting payments and I was informed that Georgia is no longer supported. However, I have not been able to withdraw the money and moreover I have not been able to return the money to the buyers. Support is responding very slowly. UPD: After 6 months, I managed to withdraw the money.

Beware: FasterPay Falls Short on Service and Transparency I recently had a disheartening experience with FasterPay, a payment gateway service that left me frustrated and disappointed. Here’s why you should think twice before considering them for your business: Lack of Transparency: My journey with FasterPay began four months ago when I initiated a conversation about integrating their services with my business. Despite the prolonged wait, they eventually rejected my application without providing any clear explanation. The lack of transparency left me in the dark, wondering what went wrong. Poor Customer Support: Throughout the process, their customer support consistently failed to meet basic expectations. Responses took an agonizingly long time, often stretching to a week or more. This delay not only hindered progress but also demonstrated a blatant disregard for customer needs and concerns. Unreasonable Requests: In addition to the frustrating delays, FasterPay's demands for updates to my website were baffling and often nonsensical. Despite complying with their requests, which were sometimes unclear and required multiple follow-ups for clarification, my efforts were ultimately futile. Rejected Applications Without Explanation: Despite my best efforts to fulfill their requirements, my application was summarily rejected without any discernible reason. This lack of accountability is deeply concerning and suggests a fundamental flaw in their evaluation process. In conclusion, my experience with FasterPay was marked by inefficiency, poor communication, and a glaring lack of transparency. I urge prospective users to exercise caution and explore alternative payment gateway solutions that prioritize customer satisfaction and reliability. Save yourself the frustration and disappointment—steer clear of FasterPay.

Has gone downhill It's been a month since I opened ticket "AT-240209-Z4LQ" and still waiting on my pending balance of several months. This is on a business account that has been verified for years. It shouldn't take a negative review to resolve this. Also since last year a lot of credit cards are getting declined. They told me that those cards are not supported and recommend using a different payment method instead of fixing such critical issues.

Applications take forever I will be fair I haven’t used FasterPay yet so I will not give a full review but it has been very frustrating to open an account. I am currently in a sticky situation where Im launching a new drop and getting a payment provider is very time sensitive for me I made it clear that it was but have yet to hear back on my application. At first I opened an account thinking I could integrate it to my shopify but my application took over a week to be checked and I was told it was a personal account and I needed a business. I have now opened a business account and still have yet to hear back on my approval, it has taken way longer then it should have their response times are very slow (customer service/application review)

Waste of time Waste of time. Seemingly has payment processing issue since October 23. What's the point of using a payment service that keeps on having issues with processing payments?