Amara Niwesa
AUWorst hosting experience in my life as a developer. I have hosted with them for 8 months. Started with a cheap hosting plan with FREE SSL. They pushed me to upgrade to next expensive plan in less than one month. This is while I am using only less the 10% of storage and less than 15% of traffic. Then they removed FREE letsEncript while it is listed as part of plan in advertisement. That cost me to pay for Fixed IP and extra for SSL certificate. Last month they started shutting down the site, saying I am using too much resources. But still I am using only less the 5% of storage and less than 5% of traffic allowed on the upgraded plan. My advice never go there.
Carlos Ahmed Carus
GBFrustrating Experience: Unreliable Service and Lackluster Support at ASPHostPortal Despite the initial affordability, my experience has been marred by significant issues: Ineffective Support: Solely relying on an online help desk made addressing critical issues, like server-related downtime and SSL configuration problems, frustrating and time-consuming. Performance Concerns: Frequent downtime and inconsistent performance negatively impacted the reliability of my website. Value for Money: While the service started cheap, the overall lack of support and service reliability made it poor value for money. Refund Policy: Upon canceling my account due to ongoing issues, ASPHostPortal refused to offer a refund for the unused portion of the subscription, reflecting a lack of customer-oriented policies. In summary, my time with ASPHostPortal was characterized by unreliable service and inadequate support. I recommend considering alternative hosting providers with a more customer-centric approach.
Amery Wystan
IDVery Good I am using ASPHostPortal’s hosting services from the past couple of months. The support team responses and their technical expertise is very good. I feel I am privileged to host my websites with ASPHostPortal. The server speed and stability is extremely well. If I’ve to take new account, there is no doubt that I will host with ASPHostPortal.com only.
Edgar Pascua
GBSame as the person's review right below… Same as the person's review right below mine. Except I put in a cancellation request a MONTH in advance. They just refuse to cancel my account. As the person mentioned you have to do it through the ticket support system they don't allow you to cancel your own account. In my situation, everytime I tell them to cancel my account they just close my ticket and keep my account active. Still active to this day.
2190400
NZVery bad service experienced! I hosted a website with them 2 years ago, yeah was a bit cheap, that is why I choose them. After couples months the site down, they fixed but down again after couples days. They back to me that the SQL server is down. I was a bit shock they don't know the server is down until user complained. The explain from them is a cheap plan always with these sorts of risk. Last week the site's webmail not working, the business can't run without email communication. Then they give me an alternate webmail address and told me that are identical with the original one. After I login, all the sent/ received emails are gone, like a new setup emailbox. I just kept asking why all email lost if they are the same, finally they told me that "We did reload the email service and this is why you see this issue. Please always make sure you ask all your users not to leave any emails on the server.". No apologize, not feeling sorry. The story not ended yet, but I am so disappointed with the service they provided, UNRELIABLE and RISKY!