Great easy way to donate- Loved the ease of it. Seemed a little much when I reached my $900 and they kept putting posts to get $1000, $2000... When I only needed $900. But am so grateful For low fees also

Got the job done. I set up a short fundraiser for a family member. The fundraiser exceeded expectations so from that perspective, it was great. Where I had difficulty was in website technical stuff and cust service technology. 1) For posting updates and also photo uploading, the software was a pain and very restrictive and even confusing. Have you tried it??? 2) When I needed help setting up a different person to release the funds to, I had myriad responses from customer service, sometimes with conflicting advice. The people I communicated with were always kind and tried to be helpful, but some things just got lost in translation. Made it very confusing. 3) As an administrator of the fundraiser, I wished for more flexibility in sending invitations, and then follow-ups, and in keeping up with both contributors and potential contributors. Emails I had sent weren't easily accessible for reference or to use as templates.

I can't contact anyone about my issues I can't contact anyone or speak to anyone about a check that was misplaced and just now found after unpacking and I'm trying to get a check reissued cause this one is passed 180 days how can I get ahold of anyone

Review of give Forward My brother was diagnosed with tongue cancer about 3 months after being laid off....we needed to find raise asap and used GF. I WOULD NEVER RECOMMEND THEM TO ANYONE.....I understand fees but for 8% of what we raise the customer service is slow, I always have to leave a message and be threatening to get a quick call back and they are not helpful. They shared our posts and other information on the social media without consent and said we had to opt out vs opt in (it should be the other way around)...so we had no idea until private updates went public (HIPPA violations). I cannot retrieve my password and when I asked for help it took 30 min to get someone to know that they could easily reset my password for me when it was a very very simple task. I could go on and on and on....use someone else or figure out a way to get donations directly on Facebook or somewhere where the fees aren't this high and get nothing for it.

Good but charge too much fee with each transaction. The website was easy to setup and they were good about forwarding the funds on the 1st of each month of the fundraiser. However, the people that donated complained about how much GiveForward was actually collecting off of each donation. I agreed. Next time I will find a free website to collect funds for such a good cause