A lot of friction I am very disappointed with Give Forward and their process of payment and lack of customer service. We Pay was very helpful in getting the funds to our bank account but I got little to no help from Give Forward. Their customer service was very rude and matter of fact and just told me to speak to We Pay for help. No follow up, no concern about not funding the bank account which was rejected 3 times. I expected more from a company who was trying to help individuals in need, but their lack of response and help has proven otherwise!

dishonesty in fundraising Giveforward allows fraud by not checking accuracy of requests-see Koltin Binford fundraising request.

Convenient but pricey. It is a great tool to raise money. The cost for the service persuaded people to not use the service but to donate to my family personally instead.

My regret I am grateful for the money I received because it was extremely helpful, but I only reached half my goal. My friends and family shared my page on FB, but my friends and family were the only ones to donate, which I regret. I wish it had reached a broader audience where strangers could donate, but that never happened. I didn't want my family and friends to feel like they had to help me, which is why I didn't push my goal.

Neat service, way too (deceptively) expensive. We had several occasions to speak with customer service and each experience was very pleasant. When the benefactor of our fund received the check for nearly ONE THOUSAND DOLLARS LESS than what the fund had raised it was very disheartening. I believe there are funds out there that will not capitalize on yours or your friends grief to this extent. Should I use a service such as this again in the future I WILL DEFINITELY PURSUE OTHER OPTIONS FIRST.