GiveForward

1564 N Damen Ave, 60622, Chicago
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1.95
Based on 20 Reviews

5

0.00%

4

0.00%

3

30.00%

2

35.00%

1

35.00%
About GiveForward

To learn more about GiveForward's amazing customer support team, visit our Meet Our Fundraising Coaches page!

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b
GB

Better off asking people for money directly. The following is my opinion. Do your own research. If you look through their current listings for donations you can not find your own page. Instead digging through you find dozens upon dozens of garbage listings with random letters and characters. The hand full of people who are featured on the site never seem to change. It's almost like they are either fake or incredibly lucky to have been featured. Who knows why they get the lucky break. Others linger and suffer with no donations even though they have cross posted everywhere. The general public never sees your page. Only those that you give your link. You could just ask people for money directly instead of sharing with this crummy site. The misleading part is that giveforward suggests that you donate to yourself to "encourage" others. Well we did that. We NEEDED money for my wifes chemo. The only people who donated were ourselves and a family member. Good job GF... stealing FEES from a chemo patient.

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SD
GB

Got the job done. I set up a short fundraiser for a family member. The fundraiser exceeded expectations so from that perspective, it was great. Where I had difficulty was in website technical stuff and cust service technology. 1) For posting updates and also photo uploading, the software was a pain and very restrictive and even confusing. Have you tried it??? 2) When I needed help setting up a different person to release the funds to, I had myriad responses from customer service, sometimes with conflicting advice. The people I communicated with were always kind and tried to be helpful, but some things just got lost in translation. Made it very confusing. 3) As an administrator of the fundraiser, I wished for more flexibility in sending invitations, and then follow-ups, and in keeping up with both contributors and potential contributors. Emails I had sent weren't easily accessible for reference or to use as templates.

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seath hurbanek
GB

Expensive, spam emails, can seem to turn off follow up emails. My best friends brother was recently diagnosed with liver cancer. They chose to use GiveForward to assist them with their medical bills. I donated a couple hundred dollars to help out the cause. They took 9% to donate. I paid the fee thinking little about it at the time. Soon after contributing I was bombarded with daily emails, every time someone donates I get an email. I attempted to turn these notifications off, there is no option for this. I complained and was sent a reply to delete the page, however the email reply stated that once a page received a donation it can't be deleted. Now I am receiving emails about giving to people I don't even know. I know that a site costs money to run and process cards however making money hand over fist off of people that have cancer is disturbing.

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Capella
GB

A lot of friction I am very disappointed with Give Forward and their process of payment and lack of customer service. We Pay was very helpful in getting the funds to our bank account but I got little to no help from Give Forward. Their customer service was very rude and matter of fact and just told me to speak to We Pay for help. No follow up, no concern about not funding the bank account which was rejected 3 times. I expected more from a company who was trying to help individuals in need, but their lack of response and help has proven otherwise!

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Aaron Neiberger
GB

I can't contact anyone about my issues I can't contact anyone or speak to anyone about a check that was misplaced and just now found after unpacking and I'm trying to get a check reissued cause this one is passed 180 days how can I get ahold of anyone

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