High processing fees Paid $16 fee for $200 donation

Good but charge too much fee with each transaction. The website was easy to setup and they were good about forwarding the funds on the 1st of each month of the fundraiser. However, the people that donated complained about how much GiveForward was actually collecting off of each donation. I agreed. Next time I will find a free website to collect funds for such a good cause

Expensive, spam emails, can seem to turn off follow up emails. My best friends brother was recently diagnosed with liver cancer. They chose to use GiveForward to assist them with their medical bills. I donated a couple hundred dollars to help out the cause. They took 9% to donate. I paid the fee thinking little about it at the time. Soon after contributing I was bombarded with daily emails, every time someone donates I get an email. I attempted to turn these notifications off, there is no option for this. I complained and was sent a reply to delete the page, however the email reply stated that once a page received a donation it can't be deleted. Now I am receiving emails about giving to people I don't even know. I know that a site costs money to run and process cards however making money hand over fist off of people that have cancer is disturbing.

I can't contact anyone about my issues I can't contact anyone or speak to anyone about a check that was misplaced and just now found after unpacking and I'm trying to get a check reissued cause this one is passed 180 days how can I get ahold of anyone

Neat service, way too (deceptively) expensive. We had several occasions to speak with customer service and each experience was very pleasant. When the benefactor of our fund received the check for nearly ONE THOUSAND DOLLARS LESS than what the fund had raised it was very disheartening. I believe there are funds out there that will not capitalize on yours or your friends grief to this extent. Should I use a service such as this again in the future I WILL DEFINITELY PURSUE OTHER OPTIONS FIRST.