Alan Roberts
GBAwful company to deal with. Don't bother. Companies like Verifone are happy to take all your personal information and then refuse to offer a service without any remit. They pretend to operate in the UK but if you actually apply for a card terminal you are in dealing with the German part of the company. I have had go to the ICO and the FCA as I want answers. The crux of the issue is that companies like this promise the Earth and basically harvest your personal information. I have formally asked the reason for refusal and to have all my personal info removed off their systems. So far they have refused or hid behind German law that means nothing in the UK as we are no longer in the EU!
WENDY
GBMoney Vampires. Read Verifone UK as well. As a small business owner, and a franchisee, I had to sign up for online payments with Verifone. Found out that they have been sending money to the wrong bank, a completely different bank account (I did send correct details). They refuse to do anything about this. To make it worse, I’ve had to sign a new contract with them for £1680 (plus a percentage of all transactions) over the next 12 months when they know any money collected will be sent to another business. Formal complaint resulted in a series of nasty emails from them confirming that although they acknowledge the money will not go to the correct account, they will continue to send money there, and charge me for doing so. Their are separate pages for Verifone and Verifone UK, but pretty sure they’re the same company- suppose it helps to dilute the poor reviews. I’ve followed all complaints procedures, and I just don’t know what to do now, or who to turn to.
Valentin
MKVERIFONE has a bad partner! 2checkout.com VERIFONE has a bad partner! Why did you buy www 2checkout com? Disgusting company. And apparently, there are a lot of fraudulent transactions. 2checkout.com gave me big problems. Inquiries are answered in a few days. I wrote down everything that happened in detail. But there is still no solution. And again there is no response from technical support for several days. Who can help me from VERIFONE ???
kevin
GBNidhi jani Was very sceptical about using card machine for business and to pick right product. I called verifone and spoke with nidi Jani amazing lady she went through everything with me. Even after everything was signed nidi kept in communication to make sure all ok. Amazing service from this lady. If ever you need anything make sure this lady is your first point of contact
Muqaddas Shafiq
GBBiggest mistake i made Biggest mistake i made, opting for verifone very unhelpful anf unqualified staff i dont write bad review but im writint this after giving them chances over 12 months in a hope that they will help me after reading this review