Common Sense First contact was Cherise very helpful , then came the application process . I sent photographic info as requested one form being Driving license had name and details the second was work badge with photographic I’d but no name , this was not suffice according to the Underwriting Team . There was a couple more hurdles that had to be dealt with as well . Definitely not a seamless application process , I sent them an email and said just cancel the application as I’m being made feel as I’ve done something wrong . Hopefully no one else runs up against the same Brick Wall

Nidhi jani Was very sceptical about using card machine for business and to pick right product. I called verifone and spoke with nidi Jani amazing lady she went through everything with me. Even after everything was signed nidi kept in communication to make sure all ok. Amazing service from this lady. If ever you need anything make sure this lady is your first point of contact

Awful company to deal with. Don't bother. Companies like Verifone are happy to take all your personal information and then refuse to offer a service without any remit. They pretend to operate in the UK but if you actually apply for a card terminal you are in dealing with the German part of the company. I have had go to the ICO and the FCA as I want answers. The crux of the issue is that companies like this promise the Earth and basically harvest your personal information. I have formally asked the reason for refusal and to have all my personal info removed off their systems. So far they have refused or hid behind German law that means nothing in the UK as we are no longer in the EU!

Beware of companies who use Verifone Local cinema use this pointless payment processor. Bought tickets and at the end it said “payment cancelled”. Only after I went through the process again did I receive my tickets. Checked my account- money has been taken twice. Contacted Verifone who did not even acknowledged my email. Waiting in a long Q at my bank now, hoping they can get my money returned.

Biggest mistake i made Biggest mistake i made, opting for verifone very unhelpful anf unqualified staff i dont write bad review but im writint this after giving them chances over 12 months in a hope that they will help me after reading this review