Quick shipping and received in time Quick shipping and received in time, great printer! Build it is really a great experience to discover 3D printing domain but could be frustrating for someone who hope a printer ready out of the box. I have the dual extruder version, but I haven't tested dual yet. Over all I'm very happy with this purchase for the price and for the quality of the parts. Easy update available of the printer to add double fan for the Nozze and filament sensor. Just little negative point regarding the manual of installation that miss details to assemble some parts

Ok so I didn't do my due diligence on… Ok so I didn't do my due diligence on reviewing 3d printers bay before ordering. I then got online after I ordered my cr10 pro v2 and got scared thinking this was a scam site. I called PayPal and they told me I needed to wait 5 days before making a claim. That day I got a ups tracking # from them. The second day it was shipped from California the third day it was delivered to my home in utah. 3 days total I received a brand new in box perfect condition cr10 pro v2 exactly what I ordered way cheaper than any other site. I agree with some other reviews that this is a company that has problems just like any other. My experience was perfect take that for what it's worth.

Great, fast service, good prices Could have bought my printer direct from the manufacturer, price was about the same, but thought having a USA company provide it in case of any issues was a good idea. I am very pleased that I did. There was a minor shipping issue with the manufacturer, and Andy responded to my email within the hour to set it straight. Everything arrived in pristine condition and my first several prints came out perfect. I will be continuing to use 3DprintersBay with confidence. Thanks!

Quick reply to email and order shipped… Quick reply to email and order shipped right away.

High import tariffs for EU Don't buy here if you are living in the EU. The website states free shipping but lets the customer pay all the import tariffs and other charges. I bought the Phrozen Sonic Mini here and on top of the $299 came $104 in import charges on top of the $30 Fedex shipping that they don't inform you about! EDIT: to reply to the below response from 3DPrintersBay: you should not inform your customers about significant extra costs in your terms & conditions. This is unclear and bad practice. A notice when a person living in the EU makes a purchase would make this much clearer. Also make sure to state this on your purchase orders!