Incubranding Wordpress Experts

5833 S. Goldenrod Road, Suite B154, 32822, Orlando, United States
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3.35
Based on 20 Reviews

5

50.00%

4

10.00%

3

0.00%

2

5.00%

1

35.00%
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Stefan Holm
SE

WARNING! They take your money and run! UPDATE March 2, 2021: As expected Trennder denies this in their comment on this review. This review is 100% legit and based on genuine experience. You know it and you should be ashamed of yourself! If it was possible to add screenshots of the emails and messages I've sent to you, I would do it. Unfortunately, this is not possible. My latest message and email to you were on Jan 4, 2021. To your "support". "A support representative" should contact me, which he of course not did ORIGINAL POST: I totally agree with what other mismanaged and disappointed customers of Trennder have written on Trustpilot. The Trennder guys promised to develop a great website according to my requests and their suggestions. They were way behind their promised schedule of 6-8 business days when they delivered a re-design of the Home page (one page only)! The delivery was incomplete and several pages were missing. They replied once to my emails and messages, claiming everything had been delivered, which is a big lie. After that, they stopped responding to my messages and emails. I've requested completeness of the website, but they don't respond. I've requested a refund, but they don't respond. These guys are cowards, scammers, and fraudsters. They should be taken to court. STAY AWAY FROM THEM AT ALL COST!

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Justin Roddick
GB

They totally nailed it, you guys are amazing. They totally nailed it. I highly recommend Trennder to anyone looking to improve their store in order to optimize conversion. I didn't leave this review earlier since I wanted to test how much of an improvement the redesign of my shop was, and oh boy this was just magic. My conversion rate increased 2% which is a lot for my business and my average order value is almost double. Trennder is by far the best agency I have tried, and I have hired a lot of agencies in the past, not even gonna mention fiverr or upwork since those sites are full of scammers. Special thanks to Stephen who was my dedicated project manager and the whole team who helped my business. My site is battlebars.com in case you like protein bars :)

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Hugh
BE

*Edit* From 5 Stars to 1! UPDATE: Since they seem to be trying yet another method of discrediting my review. WARNING: I urge anyone reading this to reconsider using Trennder because you can see the lengths they go to discredit anyone that had a negative experience with them. Don't say you have not been warned! 1. They claim it is a "fake review from probably freelancers" - Really? I sent all the documented emails & invoices from Trennder to Trustpilot for review and these were verified as a genuine experience, which is why my review is still up. 2. They say "...the source of this review is organic, which means this review is not based on a genuine experience but rather just a random person who searched our name organically on the internet in order to post bad reviews.." Seriously?!? If Trustpilot worked this way, there would be no Trustpilot. That is the most illogical reason you could have thought of. If you post a review and the company you reviewed flags it, it is temporarily taken down and you are contacted by the Trustpilot team to prove that you had a genuine business interaction with the company. you have to provide enough proof to remove any doubt that the experience was true. This includes but is not limited to invoices, emails, screenshots, etc between myself and the company. The company is also contacted to prove otherwise. Clearly, Trennder could not due to the fact that the proof I provided was 100% true and correct. All this was provided from my end and easily verified by Trustpilot. Thank God for Trustpilot. UPDATE *Edit* From 5 Stars to 1! Once your store design is done, they post it in as many Facebook E-com groups claiming to be the owner so that they get more business. They just keep linking the Trennder site. (I wish you could attach screenshots here, it would make a great addition :P) I have no issues with this strategy as long as they are honest about it. As my store is new, the FB pixel and Google Analytics is being screwed by random traffic from these posts. They say it's from people trying to get affiliate commissions but I know affiliate marketing and they don't use any aff links anywhere so clearly there is no way an affiliate would just send them free traffic since there is no tracking link. Only an idiot would fall for that excuse, again, I wish I could post the screenshots!! A number of group admins have been banning their profiles and even ban anyone from mentioning Trennder because of this. After I commented on one of their fake posts, the profile blocked me lol All in all, a good initial experience ruined by this tactic. So honestly, after all this, I cannot recommend their services. You are better off finding a more reputable company to do this for you as they will respect the business relationship. I would have been more than happy to recommend them in the different FB groups I am part of if they had just asked, it would have even created a better reputation for them! I guess thinking short-term wins is a better strategy for Trennder, so I have decided to give my next projects to another company. **Original Review Below** Good experience working with Trennder for my Shopify-based website! I was originally trying to get my site done myself since I know my way around Shopify but decided to try out their services. Overall, I am happy with the experience, my website looks good and I will definitely reach out to them for future projects.

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Matthew Kudla
AU

Excellent Customer Service, Turn Around Time and Re Design Recently, i used Trennder Shopify Web Designers to offer a complete re design of my store and i couldn't be happier with the result. I am yet to launch my website but am confident conversions will take place as a direct result of the work they have put into my store. I asked for some minor revisions upon they completed my re design and they did so in a prompt and timely matter. Keep up the great work

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Japera Barnes
GB

Great Looking Store My store looks great, very professional. I wish Trennder would have communicated with me to understand my vision for my store. While the store looks great, I would have loved to have my touch on it. Aside from that, I appreciate the work done and I love the logo that was made for the store.

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