SENTINEL VINYL IS HORRIFIC I've been on 2 vinyls that I ordered back in December, it is now March and I still haven't gotten an update. They only told me that my "Ye" album is on back order. Please never order from here EVER!!! This website seems too shady, I don't recommend it.

Scammy - Bait and Switch. Had to threaten to get refunded. Ordered an in stock and available LP in mid-December 2023. Didn’t hear a thing for a month. Emailed them three times before getting a reply. They said it was out of stock. I immediate check the site and it still shows as in stock and available. They ask if I wanted a different album. No, I want what I ordered. Seemed like a bait and switch. I requested a refund. Crickets. Emailed them 3 more times. On the last email I told them I’m charging back my credit card. Had a refund in 4 minutes. Completely scummy way to run a business. I’ll never spend another dime there.

I ordered 4 albums -

0 stars 0 stars, terrible business. Vinyls they “have in stock” appear that way, but when you order them, there was no shipping confirmation within a reasonable shipping window. When you message them, if you get a response, your item is now on backorder somehow. Also dont fall for the express shipping scam. Yea they’ll ship it express, just 3 months after you order. Thankfully I got my shipping refunded. But after 3 months, your order will arrive incorrect. Then they give bs excuses how “oh it’s the warehouse” yada yada nonsense. And then cant issue a shipping label, so you have to fork out the money for a return, and then they offer store credit. Like I dont want store credit to this god awful store. And their response times for an incorrect item are horrendous, I’m still in the process of getting a refund for an item I received that wasnt correct. It’s been 25 days, and 9 days with no response.

I’ve never left a negative review but… I’ve never left a negative review but this will be the first! Like everyone else says, it’s a scam. I ordered a vinyl in Nov of ‘23 on back order which they say is 2-12 weeks. 20 weeks later (mid April ‘24) and no update. I got an automated email back in December, after I had inquired about it, saying they could send me updates. I said please do, also I don’t care if they say it’s going to be 5 years, but give me some kind of info! Anyway, never received an update over the next 3 months. Emailed them again in mid march simply requesting a time frame. Now a month later after again not receiving any contact I’m leaving this review. I’m guessing they take your pre-order/back-order money and invest it in something else and just see how long the customer waits before requesting it back. They have no intention of ever shipping your back ordered stuff. Stay away from this company!