0* Service This company may as well disconnect their phone lines, they never ever answer the phones. Only way to contact them is online chat where they are useless or email where they respond if they feel like it. Ordered almost £1000 worth of items and no way to track delivery. Tried calling several times to see if I can at least get a specific day, no one ever answers the phones. In the end tried their online chat and rep told me courier will call day before delivery. I asked specifically will it be delivered the following day as we maybe out. Told definitely not the following day. And what happens? Courier delivers it next day. As it was only 1 delivery driver he manhandles the polycarbonate sheets dropping them several times and denting them. Emailed TG and they just fob it off saying damage is not important. After we finish building the roof with the damaged parts as we had no choice. We discover that there is an end cap missing. Obviously they don't answer the phone, and emails politely asking if they can send a replacement out is ignored. Ironically they actually sell this part on Ebay which we had to pay out of our pocket to replace. So despite them being able to send it out like any other reputable company would. They ignore you forcing you to buy the parts again. I wish I had read these reviews before ordering as their service is awful. Looking at their premises on google. It looks like a tiny garage so obviously they just get the orders and just get it shipped from the manufacturer. So just go to a more reputable company that can do the same.

Amazing selection of polycarbonate and… Amazing selection of polycarbonate and accessories even in anthracite grey. We were positvely surprised how quickly everything arrived.

Best site Best site, Fast shipment, everything as expected. Thanks TG supplies!

Excellent supply and delivery… Excellent supply and delivery experience from TG Supplies in March 2023. 3 separate orders and deliveries for a self build Pergola comprising planed treated timber, Roofing bars and polycarbonate sheets cut to size. Quality of timber great, all parts to order correct and sheets cut just as we had measured them. All in all brilliant and would use and order from this company again. Thank you

Avoid at all cost's I ordered polycarbonate and trimmings, for well over £800. Before I placed the order they couldn't be more accommodation and said 'it will be with you in 3-5 days' I made it clear I had a carpenter booked. After the order was paid, the service was shocking and just dropped away. It was very long waiting times for delivery (3weeks) lack of customer service/care and lax response (telephone and email). They wouldn't give me a time slot or day for delivery. Unbelievably I had to help a grumpy lone driver, carry 4×3 metre heavy sheets up a long rd in wind and rain. And to top it of, the polycarbonate was very poor quality, air bubbles and marks all over. The company don't care and will take absolutely 0% responsibility. They will keep referring back to their terms and conditions in a sarcastic automated response. I have summarised my experience here so its not to long winded. I don’t usually leave reviews BUT I would avoid this company at all cost and spend your hard earned cash elsewhere.