
Petra
SEDon't order from this company! Don't order from this company! Disaster from beginning till the end. Ordered a book before x-mas because the site said it was in stock and I was in a hurry. After a couple of days I got a notice saying that it was not. I contacted them on Messenger, where they said they would cancel the order and the invoice. Sounded all good. HOWEVER - neither happened. The book and the invoice both arrived (a lot later than promised) and when I tried to contact them to correct this I had no luck. Not till I a couple of weeks later managed to find the address directly to the CEO I received a reply (after another weeks waiting), who first said that they never approved cancellations. After proving our previous conversation they sent me a return card for the book. I returned it, but it was a return card that did not give me a receipt. And guess what, two weeks later they claim that they haven't received the book back, and that I should pay for it after all...

Serena Mi
GBOccasional good picks, but customer service is not great It can be a needle in a haystack to find a particular book here - very random selection. I had an unpleasant experience with an order - huge shipping overcharge, one book didn't arrive, and the customer service agent was unpleasant. Really turned me off to future orders.

Dirk Schneider
DEShipping took a while but was well… Shipping took a while but was well within the upfront given time-frame. The book itself was like new - so nothing to complain about.

Linda Lavallee
GBDon't order from this company Don't order from this company, you'll never receive your order and you'll get no help from customer service. My order has not yet been received after three weeks and the only help I get from creating a "ticket" is a canned response.

Holly Stettner
GBWhere oh where have the books gone? We ordered a whole bunch of books for a baby shower and sent them from New York to Delaware. I contacted them because they never arrived. It took almost two and a half months to figure out that the books were lost. They were good about refunding and said the books will probably appear there sometime down the road... but something was a little off. The tracking said they were in Philly but no one could find them on either end. Here it is a year later and still no books.🤦🏻♀️