I would give them 0 stars if possible I would give them 0 stars if possible. I should have known something was off when I got a higher quote than any other legitimate place. Got an email that my return was rejected due to water damage. The book was in good used condition when it left my house and most definitely did not have water damage. Then they want to charge me to have it returned to me. Unreal. Wish I would have gone with the reputable buy back resources and taken the lesser money right from the start.

Very helpful and great customer service I had a great experience with Go Textbooks. I received the quoted price for my books. I was a bit confused on the sale so I sent an e-mail to the customer service department for help. They got back to me right away and answered my questions thoroughly. I will be using this service again!

What is going on over there??????? Sent out my college textbooks because I am broke and need the money. Tracking number confirms delivery on 9/9. I email support today that I have heard no correspondence since my books were delivered. They email me back saying they’ll get back to me within 7 business days. What the hell is that? I want my money!!!!! Will go to better business bureau if I am not issued my refund asap!!!!!!!!!! EDIT TO ANSWER REPLY******your company should be emailing the customer when you receive their shipment like any good company would do! As long as I get my refund in 7-10 days like I was promised today, I will rewrite my review! Melissa was super helpful!!!

Honest and thankfully not a scam Thankfully not a scam (hopefully). Gave me a reasonable quote on my textbook, didn't claim that it had "water damage" and they accepted it, and sent me my check! My check only took a week and a half to receive. It's a slow process for them to confirm receipt of the book, but was still worth it.

GoTextbooks Scammer Co. If this site allowed photos I would show how little it takes for them to reject a book. I sent law texts to them IN PERFECT CONDITION. Michael responded that they were unacceptable, when I asked why they responded next day with the most hilarious photo of the corner of the text, slightly upturned like it became damp in the mail, and said that was the reason they couldn't resell. Sending your texts to this company will literally cost you money in the long run because then you have to send them BACK.