They are liars and scammers They are liars and scammers. I sent in a brand new nursing book I even took pictures in case they tried to pull this on me. Almost two weeks later they send me an email stating that my book has water damage! The book was brand new. DO NOT SEND YOUR BOOKS HERE.

Scammers! Scammers!! Send them books in PERFECT condition, they lie and claim 'rejected.' If you get scammed by them, be sure to file a BBB complaint as well as a consumer complaint with the Arkansas State Attorney General's office.

They are getting it done! By far this place has the sweetest staff and the shipping of my material had a very fast turnaround! 5 stars, all the stars! I would highly recommend!

Don't sell unless book is PERFECT Sent a near perfect book (no writing, a few wrinkled pages.) Chose "used" for the condition because of the wrinkled pages when getting a quote. Was quoted $25+. Got an email saying they received it and I would be getting $0. No mention of them sending it back or why it was rejected. Sent an email to customer service but I have little hope. PROBABLY A SCAM. Update: I immediately filed a report with BBB which I suspect is the only reason they got back to me. Have emailed me pictures of my book (although I already knew the damage it had- that's why I chose "used" as the category when the process started). Have promised to ship it back to me at their expense. Will be waiting. Apparently unless your book is PERFECT, no matter what condition category you choose, they will "reject" it, give you $0, then keep it and resell it anyway. Beware. Update: Shipped it back to me FILTHY and with a 3 x 8 inch label on it that I can't remove without damaging. Therefore basically eliminating any chance I have of reselling. Bull***t company.

I sold an old textbook through to… I sold an old textbook through to recover some money after the last semester and received my payment through paypal. I didn't have to contact customer service, but everything went without issue.