Very helpful and great customer service I had a great experience with Go Textbooks. I received the quoted price for my books. I was a bit confused on the sale so I sent an e-mail to the customer service department for help. They got back to me right away and answered my questions thoroughly. I will be using this service again!

GoTextbooks Scammer Co. If this site allowed photos I would show how little it takes for them to reject a book. I sent law texts to them IN PERFECT CONDITION. Michael responded that they were unacceptable, when I asked why they responded next day with the most hilarious photo of the corner of the text, slightly upturned like it became damp in the mail, and said that was the reason they couldn't resell. Sending your texts to this company will literally cost you money in the long run because then you have to send them BACK.

SHADY, do not work with them This company is as asinine and shady as it gets. I got quoted for a textbook, went out and bought the packaging and spent the gas money to get to a drop off box. They tell me it’s rejected when the book is in great condition and the only reasoning was “instructors edition/sticker damage” when I sent the book off I saw no issues relating to that. And guess what? If you want your book back you have to PAY for your own shipping label to get it back. Otherwise they “destroy” it. This company is one huge scheme. Update 5/6/23: Although gotextbooks claims they refunded my account, I emailed them (specifically Michael) the same day 7/14/22 letting them know I did NOT receive a refund, haven’t heard back from them or received a penny. I hope no one else is tricked into this con but unfortunately I see there are still reviews in 2023 showing otherwise.

GoTextbooks is the place for all your… GoTextbooks is the place for all your textbook requirements! Great customer service - always going that extra mile!! Ordering was so easy, exceptional products and super fast shipping! Will definitely be using them again!! Thanks GoTextBooks!!

Don't sell unless book is PERFECT Sent a near perfect book (no writing, a few wrinkled pages.) Chose "used" for the condition because of the wrinkled pages when getting a quote. Was quoted $25+. Got an email saying they received it and I would be getting $0. No mention of them sending it back or why it was rejected. Sent an email to customer service but I have little hope. PROBABLY A SCAM. Update: I immediately filed a report with BBB which I suspect is the only reason they got back to me. Have emailed me pictures of my book (although I already knew the damage it had- that's why I chose "used" as the category when the process started). Have promised to ship it back to me at their expense. Will be waiting. Apparently unless your book is PERFECT, no matter what condition category you choose, they will "reject" it, give you $0, then keep it and resell it anyway. Beware. Update: Shipped it back to me FILTHY and with a 3 x 8 inch label on it that I can't remove without damaging. Therefore basically eliminating any chance I have of reselling. Bull***t company.