Plan FAR ahead for their checks to be received Very convenient and a big bonus if you want to pay mortgage or HOA fees and earn credit card bonus miles. My only issue is that it sometimes takes longer than advertised for the payments to be received by the payees that require Plastiq to send a check. They advertise 8 business days but I’d plan on 12-14 days if you care about your credit rating. Nothing like getting two calls from your mortgage holder to bring that close to home. Use with care.

Easy to pay rent I live in a house with 4 other people. Our landlord requires a single check monthly but on a couple days before pay day. I pay rent using my Amex through Plastiq and have housemates send me their split. I get the point equivalent of $5,000+ each month by doing this (minus the fee) ON TOP OF getting my regular monthly rent paid. All I had to do was upload a version of the lease agreement to verify my landlord and schedule re-occurring payments through my lease agreement.

Like your money held hostage? Use Plastiq! Do not, I repeat, DO NOT use this service. My wire transfer is now over a week late with zero communication from customer service. Don’t bother emailing support, account services, or any of the other bogus emails they mention here because *spoiler alert* they don’t respond back. EVER. Nearly a thousand dollars are being held in their purgatory with my vendor holding my shipment overseas, severely crippling me. Wanna make things right, @plastiq? Expedite my refund today.

Terrible Customer Service Plastiq customer service has been horrible since filing for bankruptcy in May. Horribly disappointed in Plastiq!

Cannot track payment Cannot track payment. While sent and received icons are shown, it never shows received, only sent and deposited. Timing is critical for us. There was only one day leeway for payments to be received so it would have been nice to know when payments were actually received. Date of Receipt is more important to us than Date Deposited.