Chat friendly Chat friendly As a first time user, I got stuck using the payment screens. When I reported the situation by chat, the chat agent referred me to friendly instructions that helped me complete my transactions. Thanks a lot!

Plan FAR ahead for their checks to be received Very convenient and a big bonus if you want to pay mortgage or HOA fees and earn credit card bonus miles. My only issue is that it sometimes takes longer than advertised for the payments to be received by the payees that require Plastiq to send a check. They advertise 8 business days but I’d plan on 12-14 days if you care about your credit rating. Nothing like getting two calls from your mortgage holder to bring that close to home. Use with care.

Like your money held hostage? Use Plastiq! Do not, I repeat, DO NOT use this service. My wire transfer is now over a week late with zero communication from customer service. Don’t bother emailing support, account services, or any of the other bogus emails they mention here because *spoiler alert* they don’t respond back. EVER. Nearly a thousand dollars are being held in their purgatory with my vendor holding my shipment overseas, severely crippling me. Wanna make things right, @plastiq? Expedite my refund today.

I would like to thank the customer… I would like to thank the customer service department for helping solve a problem with me making a mistake with an address for paying my mortgage. The address changed and l forgot to change it in the Plastiq portal. Plastiq refunded the funds back to my Mastercard.

Plastiq is really easy and powerful platform Plastiq is really easy to use and the fact that it connect with my Quickbooks online make life much easier for me to recall my vendors information. You can really pay everything with Plastiq from your credit card.