PLASTIQ stole $4000 from me PLASTIQ stole $4000 from me, plus the $116 processing fee. WEEKS after i initiated the transaction, the vendor contacted me to say they hadn’t received payment. Plastiq now says they can’t find my transaction (and is completely unresponsive) despite the fact I see the transaction on my dashboard, have screen caps, and the money was deducted from my account. I totally believe Plastiq is a scam.

Too many rules on how you can use the… Too many rules on how you can use the platform. When I used plastiq years ago the credit cards could be used to pay everything, now it is very limited on how you can use the cards. Also, the plastiq fee is too high. The fee used to be more reasonable so the rewards rate would cancel out the plastiq fee. I do like the concept and plastiq is helpful if you want to hold on to your liquid capital for various reasons but there is too many stipulations on how each credit card can be used especially if you have your own business.

I don’t find your platform to be the… I don’t find your platform to be the friendliest. The tabs are not intuitive so I’m constantly checking to locate the correct one. And why don’t payments go directly vs a two- to three-day wait period, especially when you charge a fee!!!!

Do not use! 1. Customer service almost non existent. 2. Being told I can use a referral, then refused to provide what was promised = liars. 3. Do not take Amex anymore 4. High 2.9% fees when there are other companies less expensive out there.

Chat friendly Chat friendly As a first time user, I got stuck using the payment screens. When I reported the situation by chat, the chat agent referred me to friendly instructions that helped me complete my transactions. Thanks a lot!