I don’t find your platform to be the… I don’t find your platform to be the friendliest. The tabs are not intuitive so I’m constantly checking to locate the correct one. And why don’t payments go directly vs a two- to three-day wait period, especially when you charge a fee!!!!

Plastiq Plastiq, in theory, is a good platform. That said, their support of their platform is worrisome. Good luck getting help if something doesn't work correctly. No phone number to call. Slow turnaround time on emails. Overall unhelpful responses. Until support is better I cannot recommend using them.

Chat friendly Chat friendly As a first time user, I got stuck using the payment screens. When I reported the situation by chat, the chat agent referred me to friendly instructions that helped me complete my transactions. Thanks a lot!

Like your money held hostage? Use Plastiq! Do not, I repeat, DO NOT use this service. My wire transfer is now over a week late with zero communication from customer service. Don’t bother emailing support, account services, or any of the other bogus emails they mention here because *spoiler alert* they don’t respond back. EVER. Nearly a thousand dollars are being held in their purgatory with my vendor holding my shipment overseas, severely crippling me. Wanna make things right, @plastiq? Expedite my refund today.

Easy to pay rent I live in a house with 4 other people. Our landlord requires a single check monthly but on a couple days before pay day. I pay rent using my Amex through Plastiq and have housemates send me their split. I get the point equivalent of $5,000+ each month by doing this (minus the fee) ON TOP OF getting my regular monthly rent paid. All I had to do was upload a version of the lease agreement to verify my landlord and schedule re-occurring payments through my lease agreement.