Plastiq

360 9th St., 94103, San Francisco, United States
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3.10
Based on 20 Reviews

5

30.00%

4

10.00%

3

25.00%

2

10.00%

1

25.00%
About Plastiq

At Plastiq, we’re committed to helping small businesses achieve their growth potential. The opportunity is huge, and the need is very real. With over 1 million customers and hundreds of thousands of vendors paid, we’re in a phenomenal position to make that happen.

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CK in DC
GB

Plan FAR ahead for their checks to be received Very convenient and a big bonus if you want to pay mortgage or HOA fees and earn credit card bonus miles. My only issue is that it sometimes takes longer than advertised for the payments to be received by the payees that require Plastiq to send a check. They advertise 8 business days but I’d plan on 12-14 days if you care about your credit rating. Nothing like getting two calls from your mortgage holder to bring that close to home. Use with care.

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Chanelle
GB

Too many rules on how you can use the… Too many rules on how you can use the platform. When I used plastiq years ago the credit cards could be used to pay everything, now it is very limited on how you can use the cards. Also, the plastiq fee is too high. The fee used to be more reasonable so the rewards rate would cancel out the plastiq fee. I do like the concept and plastiq is helpful if you want to hold on to your liquid capital for various reasons but there is too many stipulations on how each credit card can be used especially if you have your own business.

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Gregory
GB

Watch for hidden fees. A little scammy. Setting up was easy enough, but they hide extra fees for services you didn’t request. For example: My first transaction was ach. Plastiq defaulted to “expedited” and was charged an extra fee. Help in getting it back is non-existent. Poor customer service.

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Diane Fischer
GB

I don’t find your platform to be the… I don’t find your platform to be the friendliest. The tabs are not intuitive so I’m constantly checking to locate the correct one. And why don’t payments go directly vs a two- to three-day wait period, especially when you charge a fee!!!!

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Mike Hardy
GB

Plastiq Plastiq, in theory, is a good platform. That said, their support of their platform is worrisome. Good luck getting help if something doesn't work correctly. No phone number to call. Slow turnaround time on emails. Overall unhelpful responses. Until support is better I cannot recommend using them.

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